Mel Gibson DVD Legacy 8 disc collection only £8.23 or £8.87! [CLOSED]

herbal

This is what i have done.

If you log into account first send a complaint to the buyer and wait a few days. Then just send the same to amazon. I got a refund within 2 days of that. But havent had CC bill yet to confirm this.

Poppycat

I am still awaiting a response from caiman although Amazon did respond to me email today that I sent them yesterday. They said they get my money back, which although its great, I really wanted the dvd's as I cant find them anywhere else at that price now.

It may have been a pricing error who knows, but to wait this length of time is totally unacceptable. Had it be an error they should of said so right form the start the fact that it didnt is not our fault but there's. Why supply goods when you aint any intention of supplying the goods.

Not sure of the legality or not, but they certain havent said it was a mistake, even when communicating with them, so the next step is I giving them a little longer. We may be able to claim 'loss of a bargain' as they clearly breached a contract.

James240

ok just had an email from Caiman saying that my order is dispacthed and that it should take 4-14 business days heres the email i got:


Dear Customer,


Your order (my order number goes here peeps!) was here has just been shipped from our distribution center.
Shipments are expected to arrive within 4-14 business days

You can now check its status and contact us with your questions at:


I have added your packing slip below.

Again, thank you for your order. We hope you will enjoy it and do business with us again soon.

Don't hesitate to contact me by email at [email="Claire@caiman.com"]Claire@caiman.com[/email] .

Sincerely,

Claire
Caiman, Customer Service
======================
Caiman, the Croco-Deal!
Caiman.com : Need information ? Have questions ? The new
http://www.caimanzone.co.uk
is available to you. Just follow the Caiman
Crocodilus !



Quantity Description

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1 The Mel Gibson DVD Legacy [DVD] (2002) Mel Gibson


Now whether i get this is another thing cos lets be honest it was nearly 3 months ago when i ordered this so fingers crossed and i will update u if and when i recieve it lol

Poppycat

I got my money back last week but I requested them not to send the money. I complained to Amazon and the seller.

James240

why didu request them not to send the moeny poppycat?

Poppycat

Because I wanted the discs. Caiman told me that due to demand that it would be late, that's fine but the dates they gave me been and gone and no sign of the discs. I complained to them but they started not answering my emails. I complained to Amazon and they basically said there sorry and they get my money back. I told them I didn't want my money back as I waited this long, I wait for the discs. I gave caiman 14 days to send me the discs or I have them for breach of contract. Not sure where the law stands as I assume they are not based in UK, but if it was here they wouldn't win as they cant claim pricing error otherwise they would have said ages ago.

I cant be bothered arguing with them now. I got my money back and although I would prefer the discs instead, I just put it down to bad experience.

paul_h

I threw in the towel and got the refund too...

The feedback I left was non too complimentary though...

Poppycat

I just got my discs in a box set today, wow. I as told my money would be credited back, havent yet got it, but if it is I got a free bonus. Hope everyone else gets it.

James240

havent recieved my disks as of yet poppy but im hoping for them .......

James240

Managed to recieve it today :j at last its only beenover 3 month :rotfl: