The Mystery Shopping thread - part 6

TractorGirl327

jdan9 wrote: »

Guys, I'm filling in the report for my first ever job with GR. In the box asking how long before I was approached, I want to choose "immediately/within a minute" but it's not clickable, it's greyed out. There doesn't seem to be a comments box on the report that I can explain this in, should I contact them by email after I submit the report?

Check your previous answers, it could be that you have done one of them wrong and therefore "immediately/within a minute" would contradict?

jdan9

TractorGirl327 wrote: »

Check your previous answers, it could be that you have done one of them wrong and therefore "immediately/within a minute" would contradict?

That's what I thought it might be, but I checked and there's no way any of my previous answers contradict with it. I also checked again after reading your post, and tried changing some previous answers in case there was an error in the report, but nothing.

I have messaged them through the 'send query' button, but I'm guessing I won't hear from them until Monday, and the report needs to be in within 24 hours, so I may just have to send it with the next option down selected instead, and hope they sort it when they read my query.

felixthemoggy

I've just done my first ever shop with gapbuster and I'm struggling to enter my results.

The problem is the time on the receipt is earlier than my actual shop so I keep getting an error message telling me this.
How do I get round it?

Thanks in advance

Scaredy_Cat_3

One way might be to enter the times which fit and so allow the report to be submitted, but then put a comment in the Comments section at the end to explain what the correct times were.

felixthemoggy

Thanks Scaredy cat - I've adjusted the times I entered and left the building and it's let me submit my report.

shopper2009

felixthemoggy wrote: »

Thanks Scaredy cat - I've adjusted the times I entered and left the building and it's let me submit my report.

I think every report of this type has the same problem as the tills are never right.

princess_leia_3

Can anyone help with Gap job for the application form to be checked please - the job states £x fee and £x reimbursement but it does not state that you need to buy anything so is that just to cover the cost if they accept your application?? I have yet to dig out some photos but I am sure I will find something suitable

Charliezoo

TractorGirl327 wrote: »

I'd definitely email them again, or wait until they ring you, and ask the questions to be re-set because they definitely can!

When I used to do the burger and chicken jobs the screening questions used to pop up every 2 or 3 months and I'd just re-do them. But then I started Slimming World and didnt want to do the jobs anymore, so next time they showed up I purposely got them wrong :rotfl:. Even now, every 3 or 4 months the jobs re-appear with the screening questions and I just do them wrong again!

Here's the reply I got from Gap-

Unfortunately, due to our contractual agreement with the client, we are
unable to reset the accreditation questions for ********.

So annoying

Be very careful with the burger questions!

TractorGirl327

Charliezoo wrote: »

Here's the reply I got from Gap-

Unfortunately, due to our contractual agreement with the client, we are
unable to reset the accreditation questions for ********.

So annoying

Be very careful with the burger questions!

Oooh that must be new then!

tbw

princess_leia wrote: »

Can anyone help with Gap job for the application form to be checked please - the job states £x fee and £x reimbursement but it does not state that you need to buy anything so is that just to cover the cost if they accept your application?? I have yet to dig out some photos but I am sure I will find something suitable

The reimbursement is for the photos - you might have to get some done if you don't have a suitable one already. You get paid that anyway so will make a bit extra if you have a photos already.

You don't have to buy anything in the shop - unusual for Gap as they usually ant proof that you were there. I was worried about this when I did mine so I bought some stamps and got a receipt just in case - but I didn't need it.