The Mystery Shopping thread - part 6

nads

How many clients ha everyone got showing for aba-i? I have 8. #unsure if there is anymore.

Loolabell_2

nads wrote: »

How many clients ha everyone got showing for aba-i? I have 8. #unsure if there is anymore.

8????? i only have 3

Where do you live? maybe its to do with location?????

pebblespop

has anyone picked up a bank job on g f k with the nice fee this week?

i am very confused about it - i was supposed to ring them yesterday but wasn't sure when i have to book the appointment for. i can only get there on weekends so i didn;t bother ringing them.

what has everyone else done? i am going to try and get them to reschedule it for me for another day.

nads

I did a bank last week but it was just a standard switching account scenario that required me to wait for their phone call.

jessicamb

Has anybody done any mobile phone jobs with RE this weekend? I followed the scenario in the brief but the shop denied all knowledge of what I was asking about I suppose at least it wont take long to fill in the report.

pebblespop

nads wrote: »

I did a bank last week but it was just a standard switching account scenario that required me to wait for their phone call.

it not's that one. thanks though!!

the jobs came up this week and you have to ring a branch and book an appointment. i think the bank in the assignment gives you £5 a month if you open an account (to give you a clue!!)

Loolabell_2

jessicamb wrote: »

Has anybody done any mobile phone jobs with RE this weekend? I followed the scenario in the brief but the shop denied all knowledge of what I was asking about I suppose at least it wont take long to fill in the report.

I have two of them this week?!?!?!? should be interesting, is that the one about a phone for a child and child protection??

owlet

pebblespop wrote: »

has anyone picked up a bank job on g f k with the nice fee this week?

i am very confused about it - i was supposed to ring them yesterday but wasn't sure when i have to book the appointment for. i can only get there on weekends so i didn;t bother ringing them.

what has everyone else done? i am going to try and get them to reschedule it for me for another day.

Yes, I did this one yesterday, it was for the bank with a town name and linked to the country where they wear kilts. (clear as mud??) - account with a £5er?
I found the notes consusing too. Which part did you have a problem with?
It doesn't say if the phone call and appointment have to be done within the timeframe - in which case, there wouldn't be time for letters to be sent unless you were going on the last day. In the end, I phoned them on Friday and accepted an appointment for Saturday morning. The qusetionnaire was muddly too. It asked which accounts were discussed/offered and then told me my answer couldn't possibly be correct! Shame the advisor didn't have a copy of the script to follow lol.

jessicamb

Loolabell wrote: »

I have two of them this week?!?!?!? should be interesting, is that the one about a phone for a child and child protection??

Thats the one. Did your people know what they were talking about then?

nads

jessicamb wrote: »

Has anybody done any mobile phone jobs with RE this weekend? I followed the scenario in the brief but the shop denied all knowledge of what I was asking about I suppose at least it wont take long to fill in the report.

Done one and got one to do. The person I spoke too was also oblivious to any feature that client offers with regards to parental control. I gabe her another chance when she started trying to sell me a phone and she veered off the track again. :rolleyes: