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Sold a faulty second hand vehicle

13

Comments

  • photome
    photome Posts: 16,758 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    £2000 for a p reg car?

    For that price i think the garage should contribute something, but I to fail to undersatnd where the oil went. It was full one day and empty and seized the next it doesnt make sense
  • anewman
    anewman Posts: 9,200 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think OP was saying £2k is the likely repair cost - not the cost of the car.

    I'd just get another of the same car and strip this one and consider it a spares donor. Get yourself a haynes, some tools, and take out as much as many bits as you can store.
  • photome
    photome Posts: 16,758 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    anewman wrote: »
    I think OP was saying £2k is the likely repair cost - not the cost of the car.

    I'd just get another of the same car and strip this one and consider it a spares donor. Get yourself a haynes, some tools, and take out as much as many bits as you can store.


    She said she was £2000 out of pocket or having to pay for an engine rebuild
  • Hi Guys,
    I hoping you can give me some advice on my rights as a consumer and the next steps to take!
    Four months ago I purchased a second hand 'P' reg vehicle from a local garage with a good reputation. The vehicle was sold to me with a 12 month MOT and 6 months tax.
    In the four months I have had it, I have topped up the oil and water on a monthly basis. On Friday the vehicle broke down and had to be recovered to a local garage who have informed me that the engine has siezed due to no oil and will cost more to repair than the vehicle is worth!
    I have contacted the garage I purchased the car from and they have said it was only sold with a 7 day waranty, they also had the cheek to say its possibly due the age of the car, I don't care how old it is, I expect it to have lasted longer than four months!
    I feel I have been sold a faulty vehicle as no oil warning light has ever come on to show me that the oil needed topping up more than I did!
    I'd be glad to any advice on how to proceed with this as I feel that the garage should take some responsibility!
    Thanks
    BB xx
    Hi there
    Just happen to see your thread. I do not believe in this so called 7 day warrenty. I would call in your local trading standards office in the area you purchased the car and see what they say. If the car was purchased with a new mot then its up to the garage to help to put it right. Good luck
    Regards
  • TiTheRev
    TiTheRev Posts: 3,215 Forumite
    Hi there
    Just happen to see your thread. I do not believe in this so called 7 day warrenty. I would call in your local trading standards office in the area you purchased the car and see what they say. If the car was purchased with a new mot then its up to the garage to help to put it right. Good luck
    Regards
    +1

    Unless you've signed up to this 7day warrenty, with full knowledge of the fact, then it's a SOGA issue and in reality you have at least a few months unwritten warrenty. Check trading standards or the CAB. You will have more come-back than 7days!
    :A Luke 6:38 :A
    The above post is either from personal experience or is my opinion based on the person God has made me and the way I understand things. Please don't be offended if that opinion differs from yours, but feel free to click the 'Thanks' button if it's at all helpful!
  • Hi there
    Just happen to see your thread. I do not believe in this so called 7 day warrenty. I would call in your local trading standards office in the area you purchased the car and see what they say. If the car was purchased with a new mot then its up to the garage to help to put it right. Good luck
    Regards


    do you have any idea what an MOT actually is?
  • MrsTinks
    MrsTinks Posts: 15,238 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Name Dropper
    Age of the car aside - I had a fab old Landrover (Series IIa for those car nuts out there ;) ) and it lost nearly an engine full of oil over night once. Bear in mind I drove this car daily and because of it's age I always checked it. A mate of mine was there when I'd checked it the night before so I KNOW it had plenty of oil. 3 miles down the road next day VERY loud and odd clunking - long story short - no oil... We spent days taking that car apart to find where the oil had gone - and I mean we stripped that engine ALL the way down (well we had to anyway to fix it...) - the only thing we could find that MIGHT have let it out was the seal between the gearbox and the engine... to this day we still don't know where it went - there was no sign of where it might have gone, no sign of burning, leaking or nicking...
    However - only checking your oil once a month, regardless of age... well sorry but it is kinda asking for trouble... :)
    I can understand the garage not being willing to refund you anything - you've been driving it for 4 months - they have no idea of whether you have even checked the oil in that time (I'm sure you did but how would they know?) And if it's burnt that much oil then you WOULD have seen it... plumes of blue smoke at the back of the car is a dead give away :) even if only when you first start the car up - the smell is very distinctive :)
    DFW Nerd #025
    DFW no more! Officially debt free 2017 - now joining the MFW's! :)

    My DFW Diary - blah- mildly funny stuff about my journey
  • MrsTine wrote: »
    Age of the car aside - I had a fab old Landrover (Series IIa for those car nuts out there ;) ) and it lost nearly an engine full of oil over night once. Bear in mind I drove this car daily and because of it's age I always checked it. A mate of mine was there when I'd checked it the night before so I KNOW it had plenty of oil. 3 miles down the road next day VERY loud and odd clunking - long story short - no oil... We spent days taking that car apart to find where the oil had gone - and I mean we stripped that engine ALL the way down (well we had to anyway to fix it...) - the only thing we could find that MIGHT have let it out was the seal between the gearbox and the engine... to this day we still don't know where it went - there was no sign of where it might have gone, no sign of burning, leaking or nicking...
    However - only checking your oil once a month, regardless of age... well sorry but it is kinda asking for trouble... :)
    I can understand the garage not being willing to refund you anything - you've been driving it for 4 months - they have no idea of whether you have even checked the oil in that time (I'm sure you did but how would they know?) And if it's burnt that much oil then you WOULD have seen it... plumes of blue smoke at the back of the car is a dead give away :) even if only when you first start the car up - the smell is very distinctive :)

    exactly, garages would NOT sell old cars if they were expected to give refunds/replacement cars etc 4 months after selling them, i just would not be worth their time/risk.

    You said you only checked it once a month and topped it up a lot, that should of set alarm bells ringing, it didnt - not the garages fault
  • TiTheRev
    TiTheRev Posts: 3,215 Forumite
    exactly, garages would NOT sell old cars if they were expected to give refunds/replacement cars etc 4 months after selling them, i just would not be worth their time/risk.

    You said you only checked it once a month and topped it up a lot, that should of set alarm bells ringing, it didnt - not the garages fault
    But I still think they should have some kind of comeback on this. It's not the norm for a car to dump it's oil and seize the engine...?
    :A Luke 6:38 :A
    The above post is either from personal experience or is my opinion based on the person God has made me and the way I understand things. Please don't be offended if that opinion differs from yours, but feel free to click the 'Thanks' button if it's at all helpful!
  • TiTheRev wrote: »
    But I still think they should have some kind of comeback on this. It's not the norm for a car to dump it's oil and seize the engine...?

    but fourmonths afterwards, not 4 days or weeks

    Anything can happen to a car in that time

    They could offer some money off another car or something, but if i was them i wouldnt be offering money towards repairs, she admitted that it was leaking oil and didnt do anything about it.

    Its not the garages fault that she didnt know much about cars

    If they had to offer help on all cheap cars 4 months down the line they just wouldnt sell them, or would inflate the cost to cover themselves
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