Ebuyer has lost the plot!

IvanOpinion

zinchead wrote:

well, still nothing from Ebuyer.
I have now threatened them with the small courts here in Northern Ireland. Hopefully that will sort it.

cheers for all the comments.

And after paying a fortune out in P&P.

If it is of any help PC World has 320Gb drives in at (about) £115 and some other pretty good offers

Ivan

zinchead

Ok, if you see my previous posts on this topic, I now want to take ebuyer to small claims court.

However, I contacted my local courts in Northern Ireland, who say that I cannot take a claim if the company is in Britain.

Can anyone advise me here?

CIS

You should be able to claim through the British small claims system
https://www.moneyclaim.gov.uk/csmco/index.jsp

roswell

Just a note but i have known many Wester Digital drives to fail they may be well known but thats mostly because they fail, in the past iv stuck to IBM desktars and seagates. remember the old saying " No one ever got fired for buying IBM"

shazamaca

zinchead wrote:

well, still nothing from Ebuyer.
I have now threatened them with the small courts here in Northern Ireland. Hopefully that will sort it.

cheers for all the comments.

under the sale of goods act you are entitled to a replacement within the first 6 months of purchasing the item. Some companies will try to fob you off and say that you are only entitled to a repair but this is untrue. I recently had a problem with a mobile phone and the company said they would repair it. As i didn't want it repaired and they wouldn't give me a replacement I went to trading standards. They did try to twist the sale of good act around but eventually they agreed to give me a replacement when they were threatended with court action. Keep on at them and once you mention the dreaded small claims court you should have a replacement within the week.

:cool:

IvanOpinion

roswell wrote:

Just a note but i have known many Wester Digital drives to fail they may be well known but thats mostly because they fail, in the past iv stuck to IBM desktars and seagates. remember the old saying " No one ever got fired for buying IBM"

I also have had problems with western digital drives ... but then again I have had Seagate, Maxtor, Quantum, Connor and IBM drives fail on me as well. The IBM deskstar are now sold under the Hitachi name. Personally I have been using Toshiba drives lately and so far ... touch wood .. throw salt over shoulder ... look for black cat ... none have failed (what are the odds I will posting before the end of the day to complain that one has failed!!!).

Ivan

garrence

Just another vote for Seagate hard disks. They are about the only manufacturer that provides a 5 year warranty as standard. They're also the drive of choice for the web hosting industry.

RedOnRed

IvanOpinion wrote:

I also have had problems with western digital drives ... but then again I have had Seagate, Maxtor, Quantum, Connor and IBM drives fail on me as well.

That's a bit of an alarming failure rate. I've had one drive fail on me in 14 years of home computing and that was a Connor, which aren't even made anymore.

garrence wrote:

Just another vote for Seagate hard disks. They are about the only manufacturer that provides a 5 year warranty as standard. They're also the drive of choice for the web hosting industry.

That's news to me. I work in loads of data centres haven't noticed a prevalence or bias towards Seagate. As an engineer i've always had quite a low opinion of Seagate HDD's, they certainly used to be the noisiest drives and i've swapped out more of them then any other make.