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Asked for Dental NHS Scale and Polish.Told "Go to Hygienist at £25 extra"

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  • Toothsmith
    Toothsmith Posts: 10,105 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have just sent this to the Surgery.
    By the way. If I cannot resolve my 'moans' then the neares Dentist is 30 miles away.

    AND the practice comes under the Denticare umbrella

    I am caught between a rock and a hard place!

    The Practice Manager
    Machynlleth Medical Practice
    Dinticare Limited

    Good Morning,
    Further to my conversation with you earlier this morning during which you advised me that you have forwarded my previous E. Mail to a higher authority, I wish to add the following.........................

    As stated previously the Dentist said to me that I should see a Hygienist. If he is saying that I need this treatment then I believe that this should be done under the NHS facility and not in effect advised to go Private for this Scale/Clean and Polish treatment I feel is needed at this time. After all, I am an NHS patient, not private.

    On reflection a further observation is that for my last appointment in February I requested a Scale and Polish also, and all that happened was a quick scrape around the rear of the bottom teeth. Well short of what is normally expected.

    Also, with great respect, I do not have any recollection of a BPE chart ever being done to grade the sextants of the mouth in order to decide properly what dental treatment I may require.
    I understand that this should be done at regular intervals but know doubt you will correct me if I have my facts wrong.

    Best regards
    Yours Sincerely

    Mr. Boozecruiser


    That should scare the pants off them!!

    They really shouldn't do anything nasty to you for this - it's them that are in the wrong.

    Contact the dental dept. of the PCT if you don't get anywhere.

    (BTW, if you edit your original post and highlight all the 'bold' bit, you will then be able to press the bold button up at the top of the text, and it will turn back to normal.)
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
  • Thanks for your very informative input Toothsmith. Your comments coming from someone so highly respected on this Forum give me added confidence to go on.

    I will of course post any answers I get as an addition to this Post.

    Thanks again and Cheers.
    You've heard the budget speech now you've been told. Make lots of cash then die before you're old 'Cause we're gonna Tax Gran that's what it is We're gonna Tax Gran freeze her allowances. You better hope next winter isn't cold. We're gonna Tax Gran, we're glad she's there.To subsidize the Billionaires. We're gonna Tax Gran and this is wrong!
  • Nomad25
    Nomad25 Posts: 1,995 Forumite
    Part of the Furniture Combo Breaker
    boozercruiser - just to say you may also want to edit your post to remove your real name, if it is, IYSWIM. All the best.
  • Ta, for that info. Have done it on my original post but it hasn't changed yet on Toothsmiths post quoting me.
    Though I am not that bothered really.

    Toothsmith and others. For my letter to the Dentist I bet you have spotted that
    I have used the useful advice and information given here!

    Cheers.
    You've heard the budget speech now you've been told. Make lots of cash then die before you're old 'Cause we're gonna Tax Gran that's what it is We're gonna Tax Gran freeze her allowances. You better hope next winter isn't cold. We're gonna Tax Gran, we're glad she's there.To subsidize the Billionaires. We're gonna Tax Gran and this is wrong!
  • Nomad25
    Nomad25 Posts: 1,995 Forumite
    Part of the Furniture Combo Breaker
    spotted that I have used the useful advice and information given here!

    Just right - MSE folk do it all the time - it's a great "brain picking" place to come.
  • Nomad25 wrote: »
    Just right - MSE folk do it all the time - it's a great "brain picking" place to come.

    Yes. "Brain Picking" is one way of putting it:T

    AND it is painless as well:j

    I will try and offer my brains here in time.:idea:
    You've heard the budget speech now you've been told. Make lots of cash then die before you're old 'Cause we're gonna Tax Gran that's what it is We're gonna Tax Gran freeze her allowances. You better hope next winter isn't cold. We're gonna Tax Gran, we're glad she's there.To subsidize the Billionaires. We're gonna Tax Gran and this is wrong!
  • Toothsmith
    Toothsmith Posts: 10,105 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ta, for that info. Have done it on my original post but it hasn't changed yet on Toothsmiths post quoting me.
    Though I am not that bothered really.


    I've edited the quote on my post. ;)
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
  • alison999
    alison999 Posts: 1,769 Forumite
    Also, with great respect, I do not have any recollection of a BPE chart ever being done to grade the sextants of the mouth in order to decide properly what dental treatment I may require

    to be honest i think lots of patient could have bpe chart done and not even know about it, he/she could easily say they wrote it down without shouting it all out.

    some patients think that they havent had a check up just because the dientist didnt shout out about every tooth - not all dentists (even working in the same practice as each other) do that.
  • alison999 wrote: »
    to be honest i think lots of patient could have bpe chart done and not even know about it, he/she could easily say they wrote it down without shouting it all out.

    some patients think that they haven't had a check up just because the dentist didn't shout out about every tooth - not all dentists (even working in the same practice as each other) do that.

    Yes, you could have a point there. However, if he did, nothing was obvious at all and perhaps this could now be fiddled as he knows I have re fared the matter above him. (Well, his Practice Manager did).

    But if this is the case know doubt the Dentist will put me right:eek:

    It doesn't alter my original beef though:D
    You've heard the budget speech now you've been told. Make lots of cash then die before you're old 'Cause we're gonna Tax Gran that's what it is We're gonna Tax Gran freeze her allowances. You better hope next winter isn't cold. We're gonna Tax Gran, we're glad she's there.To subsidize the Billionaires. We're gonna Tax Gran and this is wrong!
  • So far, this is the only reply that I have had. It doesn't really answer my concerns so I will just wait and see what happens on my visit.
    I just hope that he doesn't have a pneumatic drill handy!!:D

    "Just to confirm your appointment in November is for a Scale and Polish which a charge of £12.00 for this visit under the NHS regulations.
    As you have been offered the service of a Hygienist on a private basis as the Dentist feels that this would be of a real benefit to you , But obviously we are more than happy to carry out a Scale and Polish on the NHS for you.
    Thank You"
    Practice Manager
    You've heard the budget speech now you've been told. Make lots of cash then die before you're old 'Cause we're gonna Tax Gran that's what it is We're gonna Tax Gran freeze her allowances. You better hope next winter isn't cold. We're gonna Tax Gran, we're glad she's there.To subsidize the Billionaires. We're gonna Tax Gran and this is wrong!
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