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plusnet email

I migrated to plusnet several days ago and still cannot get any email service.Am Ithe only one or do they have a system wide fault for new customers?

Comments

  • aerostar
    aerostar Posts: 1,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you changed the servers and id settings in your email program ?
  • Hi Cliff57,

    We currently have a problem being investigated by our development team with the mailboxes not activating. I know it's being worked on currently and will be able to post an update by lunchtime, sorry about the hassle though.

    Cheers,

    Matt
    Kind regards, Matt Taylor
    Plusnet Comms Team
  • billsavings
    billsavings Posts: 2,015 Forumite
    MattTaylor wrote: »
    Hi Cliff57,

    We currently have a problem being investigated by our development team with the mailboxes not activating. I know it's being worked on currently and will be able to post an update by lunchtime, sorry about the hassle though.

    Cheers,

    Matt

    Hi Matt.

    Have you taken over from James Bailey as the official rep.

    If not have you got permission from MSE to post here as an official rep..

    No marketing plugs/links are allowed in your signature.;)
  • Have you taken over from James Bailey as the official rep.

    I guess so, though I daresay he'll pop back from time to time.
    If not have you got permission from MSE to post here as an official rep..

    Oops - I've not asked yet, will contact the helpdesk and make sure it's all alright. Thanks for the heads up.
    No marketing plugs/links are allowed in your signature.

    No worries, will get those taken out sharpish.
    Kind regards, Matt Taylor
    Plusnet Comms Team
  • MattTaylor wrote: »
    Hi Cliff57,

    We currently have a problem being investigated by our development team with the mailboxes not activating. I know it's being worked on currently and will be able to post an update by lunchtime, sorry about the hassle though.

    Cheers,

    Matt
    Its dinner time and still no service
  • Its dinner time and still no service
  • mrJ_5
    mrJ_5 Posts: 1,064 Forumite
    is this any non-plusnet email account? is it juts outgoing email? if outgoing non-plusnet or plusnet email accounts?
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