One Account rates cut

tajima1

I am still hopeful of an announcement of a cut before 3rd Dec. If they were to simply not pass on any cut, why would they keep mentioning reviewing their rates instead of just biting the bullet and shafting us with greater haste. I have no idea why they would want to infuriate their customer base in this fashion by being so slow. My best guess is that they intend a lower cut than that declared by RBS for their SVR products.

Maybe they think that if they leave customers hanging on long enough, we will be grateful for a cut of any kind if and when it does come. What explanation could there be for such procrastination? Like everyone else, I am getting well and truly fed up with waiting on their pleasure. Let us know one way or the other Oneaccount so that we can make our decisions.

Virgin are happy to declare that because this is now an RBS administered product they have no interest or influence with the interest rate. Nontheless, it surely cannot be good PR for Virgin, as it is their corporate name plastered all over the account. In the event of no cut at all, their name will be dragged through the mud alongside RBS. I have utter contempt for the lot of them!

russ295

same here,

asked them about D/D's and then popped the question,
i have only just moved to the OA and i feel it may have been a wrong decision, if they dont pass on this rate cut, unfortunatly i will be looking to remortgage in the new year.
its flexibility will be outwayed by its cost.

russ

Charliecherry

russ295 wrote: »

same here,

asked them about D/D's and then popped the question,
i have only just moved to the OA and i feel it may have been a wrong decision, if they dont pass on this rate cut, unfortunatly i will be looking to remortgage in the new year.
its flexibility will be outwayed by its cost.

russ

Same goes for me,they have had enough time now to show their hand,is all
i ask for is them to be honest and straight forward.......only last week a friend of mine asked me about the one account as he is looking at offset..
so i told him of this years 'movement in rates' and the current situ...needless
to say i wont be getting a sign up fee from the one account!!!!
I WILL NEVER HAVE ANY OF THEIR PRODUCTS AGAIN,AND AS SOON AS POSS
I WILL BE GONE.........

chickenlegz

Hiya , First post please be gentle .

maybe Im wrong but i seem to remember that when northern rock had its trouble and the goverment gave a 0.5% rate decrease , the one account never passed it on , then a few months later , another letter dropped on my mat saying that "due to the financial situation " or words to that effect that they had to regrettfully increase again another 0.5%

then they dropped 0.5% on november 3rd
now they drag their heels about the 1.5% rate cut

have rang several times now to find out whats happening and left " negative feedback "as they put it

starting to regret my decision to go with them just over a year ago now , :mad:

Its not going to happen is it ?

tajima1

chickenlegz wrote: »

Its not going to happen is it ?

I would be very surprised if they don't pass on some kind of cut by the 3rd Dec when the RBS SVR rates drop. The question is how much can we expect? If they have decided to shed offset mortgages from their books, then I guess anything is possible! Personally, anything short of RBS's promise to the govt and the nation of the full 1.5% and I start re-mortgage applications and shut down every RBS product I have.

Yorkshire_Bred

Exclusive: RBS staff told not to book Christmas parties in bank's name over credit crunch row fears

Nov 24 2008 By Jack Mathieson

ROYAL Bank of Scotland staff have been told to book Christmas parties in their own names so the business won't be linked to festive frolics.
Bosses fear parties in the bank's name could trigger negative publicity or anger among cash-strapped customers. Shareholders at the RBS voted to accept a £20billion Government bailout at the bank's general meeting last Thursday.
In the run-up to the summit, the bank were criticised for splashing out on glitzy parties while awaiting the massive handout.
The order, which the Record understands was passed from the bank's HQ to branch managers through their regional offices, has angered frontline workers.
Staff from various branches contacted us to say they felt the policy undermined them.
One worker said: "We are all working under immense pressure in an incredibly harsh economic climate.
"We also face real uncertainty about our future job prospects.
"But we are now being told it could damage our employer's reputation if we are seen to be having a beer and enjoying ourselves over the festive season."
Earlier this month, the bank held a champagne reception for 40 executives and partners to recognise "outstanding achievement".
The black-tie ball was transferred from Hampshire to Edinburgh to try to keep it secret and guests were told it would be known as the Kudos event, rather than an RBS function. Kudos is the bank's executive incentive scheme.
Last night, the bank said: "Individual departments and branches are responsible for organising and booking their own events, including Christmas parties."

itsjustjoe2

I have a One Account mortgage for £285,000.

I call every single day and keep hearing the recorded message that their rates are under review.

They are owned by RBS and RBS have said they will pass on the full reduction to all customers.

I have checked my small print and my one account mortgage is linked to the RBS standard variable rate, no mention of any separate One Account rate.

I think this must be highlighted in the press, we must all write to the Chancellor and inform him that RBS are misleading the public and the government (their largest shareholder).

This treatment is totally unacceptable.

MARTIN - PLEASE MENTION THIS ON TV, PLEASE EMBARRASS THE ONE ACCOUNT INTO REDUCING THEIR RATES, THIS IS OUR ONLY HOPE.

It will save thousands of customers so much money per month.

If anyone has access to Martin or knows how to contact him please help me. If anyone has experience in running a consumer campaign or filing a class action in court then please help.

We cannot allow this bank to steal our money.

RBS have said in the press they will lower rates, DID THEY LIE???

Tomorrow I am posting my letters to the Chancellor, the Financial Ombudsman, Martin, BBC Watchdog, my MP among others.

If they get one complaint they will ignore it, 10,000 complaints and they will have to do something.

UNITED WE STAND!

Princess_Coupon

In my opinion they are hanging on till the last minute incase there is another bank rate cut so if for example if there is another drop of 1% say plus the recent 1.5% they will combine them and give us a cut of say 1.6% instead of the full 2.5%, either that they think we will get so sick and dejected when they announce a cut of 0.5% we will be over the moon as it is better than nothing.
I do think they have been a bit underhanded giving the impression to the press and tax payers all their customers will benefit from the cut, when this is not the case, has anyone rang one of the papers to see if they know/are interested?

tajima1

16400 viewings and growing fast on this thread! I have therefore emailed the link to this thread to Oneaccount for their complaints dept. Can they really ignore this level of dissatisfaction and frustration? If so, what is the point of a complaints dept?

Browntoa

I got the generic "under review" reply....looking at the Nationwide to transfer to as I already have a bank account there. RBS can say goodbye to my day to day banking as well if this is the way they want to treat us