E2 save cashback (confused)

sanfly

Can anybody clarify for me the following, when I submit my customer number on the e2save web site it says, submit my 4th monthly bill for c/back,further down it also says submit my invoice recieved in December, however this is not my 4th bill, my 4th bill will not arrive until January and with the 28day limit I could loose out. I find it very difficult to get an answer from their customer help line!! Anybody had any experience of this, please advise.....

eagleeye

friend e2save says one has to submit the 4th airtime bill not the monthly.another thing all networks charge one month in advance.so simply send the 4th airtime bill.secondly suppose if u have bought the phone on 10th of sept and ur billing date is 20th of each month -that means ur 4th month starts from each 10th.means ur 4th month ends on 10th jan .but technically the bill u recve on 20th of dec is 4th and it partly covers the 4th month.but for your own benefit just post it on 10th of jan because your 28 days limit start from 10th of jan(from the date you bought the phone ,not according to your bill date).That's why i prefer dialaphone as they give one date on which customer has to post the bill,instead of remembring all this complex rubbish.

Steve_xx

It is a bit of a problem. I have an e2save deal and I've sent them the 6th and 12th bill, regardless of whether or not the 1st bill was for a short period. This seems to have been ok.

If by any chance your deal was for a 3 phone; then you can register online with 3 to be able to view your bill online. E2save will accept a print of the online bill as proof for cashback, therefore you could print it off and send it to e2save, thus saving you some valuable days in waiting for the bill to arrive by post.

Other networks may offer similar online bill viewing facilities.

blinko

i sent them the 4th bill i actually received your lucky your with e2save mate they are the best out there when it comes to cashback other shops are terrible but yeah i sent my 4th bill i just received and that was fine

mzk78

hi all.
can anyone tell me what is the address of the e2save for sending bil for cashback claim? thanks in advance.

Steve_xx

mzk78 wrote:

hi all.
can anyone tell me what is the address of the e2save for sending bil for cashback claim? thanks in advance.

Here's the address you need:

F.A.O Customer Administration Team
e2save.com,
3R House,
Belton Road Trading Estate,
Belton Road West Extension,
Loughborough,
Leicestershire,
LE11 5XH.

soolin

mzk78 wrote:

hi all.
can anyone tell me what is the address of the e2save for sending bil for cashback claim? thanks in advance.

It depends when you bought the phone. Log into the site and it asks for the date of purchase, and depending on that it brings up the correct address.

My older contracts went to the Loughborough address posted by Steve, however my more recent contracts are going to Wednesdbury.

Also double check the payments you receive. My latest one was short by £10, and i had to chase them for an 'automatic' payment for 4 months.

Soo

blueghost

Steve_xx wrote:

Here's the address you need:

F.A.O Customer Administration Team
e2save.com,
3R House,
Belton Road Trading Estate,
Belton Road West Extension,
Loughborough,
Leicestershire,
LE11 5XH.

their online helpdesk says:

Phone purchased before 31st May 2005:

Customer Administration Team
e2save.com
3R House
Belton Rd West Extension
Loughborough
LE11 5XH

Phone purchased on or after 1st June 2005:
Chequeback Offers
P.O. Box 4259
Wednesbury
WS10 7WZ

Also remember:
Remember to:

1. Enclose the appropriate airtime bill
2. Attach the appropriate chequeback voucher
3. Enclose a covering letter with your contact numbers
4. Post by recorded delivery