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Is it safe to buy? Single item claims discussion

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This discussion relates to the Is It Safe To Buy article
In particular whether you have made a claim where single items cost less than £100.
In particular whether you have made a claim where single items cost less than £100.
Click reply to discuss.
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I bought 3 flights in one purchase from Sterling Airline via thier website. I have been told by Virgin Credit Card that I cannot get a refund becuase I bought the flights through Sterling's website. Is this true? The total value of flights and taxes/ surcharges was £348.
Stan
It is not the total, but the individual items, i.e. each ticket would need to cost over £100.
I think this response is a little confusing, I hope you don't mind me saying this.
Wherever one uses a CC is irrelevant to one's rights (unless one has been reckless and shown no due diligence in ensurings one's CC security), and what I think Derrick is saying is that no transactions on a Virgin CC will be directly with Virgin (with some exceptions that may include Virgin stores for example) and therefore Virgin's response is inappropriate to say the least.
With regard to the purchase price/total cost issue I do recommend looking at:
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
and if you excuse the repetition I quote a small bit here:
I consider the purchase of a number of tickets to be one purchase, and although I am no expert it seems a little loophole hase been sneaked in by the CC cos when drafting section 75 which would be much fairer if 'single item' was more clearly defined as 'single puchase'
More grist to the mill
Best of luck
The C.C. Co's did not draft Section 75,( part of the Consumer Credit ACT), this is legislation on the statute books put into law by Parliament.
Understandably, I am a little nervous about this given the current economic climate and the risk that a small business such as this could "go under" and take my furniture with them. Reading Martin's guide on Section 75 Protection, I seems to me that I could pay part of the balance due on my credit card and in doing so obtain protection for the entire amount.
My question is: will one credit card transaction be sufficient to protect me for all 4 items (each in excess of £100) or would it be necessary to make 4 separate credit card transactions - one for each item of furniture?
Any guidance would be greatly appreciated.
I feel it is important to advise you that, despite numerous attempts, we have been unsuccessful in resolving your dispute, as Dell has not responded to any of our communications. Having reviewed your case, I cannot find any documentary evidence of breach of contract or misrepresentation and regrettably, I must advise your that Lloyds is not in a position to settle your claim on this occasion.
I am sorry that I cannot offer you a more favourable response and can only suggest that should you wish to pursue the matter, you seek independent legal advice on the way forward.
We all got off, not happy, but got off. When we finally made it to "airside" in MAN, Thomas Cook desk tell us "no plane, we're putting you on busses", so a 5.5 hour drive from MAN to LGW.
TC say "tough, we got you back to where you started from"
I engage Tesco Credit Card under section 75 and they state;
Where, as in your case, the retailer denies liability or disputes the amount claimed [oweri02 says, I didn't ask a specific amount, I just want them to offer something], I regret to infom you that we are unable to sit in judgement on the facts of this case and would suggest that court action may be required to decide whether you have a valid claim, and if so, what award is appropriate.
They go on to say how to lodge a formal complaint in the courts etc.
But this is now my confusion. If ANY retailer accepts liability, then what is the need of section 75 (In the majortiy of cases, I understand companies may go bust etc...) but in this sort of thing, the whole point of me engaging section 75 is because Thomas Cook are not playing ball.
Any thoughts on how to umm nudge Tesco into reconsidering, or do I go the legal route?
thanks
Oweri02