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Talk-Talk offer?

I had a call today from sales at "Talk-Talk". They offered me the monthly sum of £14.99 per month which includes free calls to landline numbers a percentage cut to mobiles and free call answer. If I don't end up saving money after transferring to them from BT 'Option 3', "THEY WILL GIVE ME £1000".
I asked for caller display to be included, which was £1.50 extra, bringing the whole monthly total to £16.49. Quarterly would be £49.47, as a comparison, as I presently pay my BT bill quarterly by cheque which is approximately
£75 - £85.
There is a 14 day cooling off period from the day of your application, however, it will be 7 days before you receive the contract for to read the offer and either commit or reject, thus leaving you only 7 days to decide.
You do have to ring the costly 0870 number below if you will to cancel the set-up.
The customer care number for Talk-Talk is 0870 087 8038
(note: be advised, it's an 0870 number)
I want to know if anyone has taken up this offer and whether it has been beneficial or is it too good to be true?
I have always been a BT customer (30+ years) and am somewhat cautious about moving without knowing the truth....

Comments

  • richard9991
    richard9991 Posts: 1,618 Forumite
    Talk-Talk is 0870 087 8038 free from a talk talk land line
  • richard9991. Thanks for that info'. As you must be a Talk-Talk customer, is the contract that I have been offered got any flaws, (e.g. after 12 months does the charges go up), or is there hidden costs?
  • jhp
    jhp Posts: 2,342 Forumite
    richard9991. Thanks for that info'. As you must be a Talk-Talk customer, is the contract that I have been offered got any flaws, (e.g. after 12 months does the charges go up), or is there hidden costs?

    Did you miss my post in the other thread ?

    If you take Talk Talk Line Rental and Calls only you agree to two seperate 12 month contracts one for rental one, for calls.

    Free Intl Calls are only available for a limited period. Normally its £3.95 a month.

    Talk Talk charge £1.50p a month for caller display. BT of course offer it for free.

    The Talk Talk tariff list shows a paper billing charge of £1.25 a month.

    Talk Talk can and do block access to short codes like 18185/1899.

    Cost of the deal you refer to goes up by £1 a month after 12 months.
    http://www.talktalk.co.uk/products/landline/uk-plans

    You can get line rental, 24/7 inclusive 01/02/03 calls,mobile saver,free voicemail,and caller display from BT for £15.49 a month. IMHO your be better off sticking with BT.
  • JHP.
    Thanks for your very kind and detailed reply. I didn't see the other thread and just started this one to get a prompt reply.
    I have looked at the details and may contact BT to negotiate a deal or offer, - Who knows; I might get lucky!!!!
    Thanks to all who replied and their invaluable advice.
    CHEERS!
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