Royal Mail Surveys

WEEGIE

blackaqua wrote: »

Those of you who cannot access the website, it sounds like you (ie your ISP) has DNS issues so that it cannot resolve the domain name for this site. It is unlikely that changing your browser will resolve this issue. Have you noticed this problem with some other sites?

This isn't a perfect test (as it isn't exactly the same site) but without going into technical solutions:

1. Can you access http://www.research-int.com/ ?
2. If not, does this link work http://67.192.179.131/ ?

1. Can you access http://rmselfrecruit.research-int.com/ ?
2. If not, does this link work http://194.33.56.42/ ?

If you can not access 1 but link 2 works, then you have the above problem and post.

In the majority of cases changing your browser will resolve the issue, like I said on a previous post, I had problems accessing another site and used another browser (I have 4 to choose from) and the problem was sorted.:D

WEEGIE

Chaz1 wrote: »

Hi Blackaqua,

I can access the first two links, but not the second two.

I have now downloaded IE8

How did you get on with it?

babyboo121

Queenriderbrekke wrote: »

Out of interest, with Money magazine and untility weekly that I get each week, the issue dates never match, so I always put issue not found cos I spoke to the lady at Kandar and thats what she said to do.

What does everyone else do? Or do the issue dates match for you?

I had a spate of weeks for one of my magazines where the dates didnt match either. I selected 'date not shown/unknown' (or something similar) option and was putting the yellow sticks on the covers for weeks. Then one week i logged in and they had suddenly sorted out the correct dates on the website but it took a good 8 or so weeks for them to correct the issue dates on their site. HTH.

fogster

I have tried it with 2 different browsers and have downloaded IE8 but am still having no success getting in, thanks everyone for your help - will just have to see what they say tomorrow if they answer the email, or I will give them a ring.

Lucyxx

fogster wrote: »

I have tried it with 2 different browsers and have downloaded IE8 but am still having no success getting in, thanks everyone for your help - will just have to see what they say tomorrow if they answer the email, or I will give them a ring.

I can't get in using IE at all - it only works if I use Firefox for some reason!

Chaz1

Thanks for all the help, but I still can't get in.
I have downloaded IE8 (which is great, Thanks).

I have tried using firefox, google, MSN browser. any other ideas??

iloveme_2

i have been dumped again by them after they recently reinvited me!

Fenella

I can't get in either. I was able to register with the site last week with link in original post but now that does not work.

I have sent them an email. It seems like several of us have the same problem.

StumpyPumpy

Like some others, I can't access the survey site at the moment, or at least I can't using my own ISP (Orange) I can access it through another ISP (BT) using the same computer and I can also access it using a 3rd party's Proxy server. So this is highly unlikely to be a local issue with anyone's browser or computer setup - Before anyone dives out to try a differnt browser, I have tried IE8 (My default) IE7, Chrome, Firefox & Opera with the same results.

As I can't access http://www.research-int.com/ or http://67.192.179.131 my guess is that it is most likely a routing issue with Orange.

[edit] Having checked www.orangeproblems.co.uk it appear that there maybe a problem with Orange and servers in the London area. As far as I can interpret the comments this may be having knock-on effects on other ISPs too. Orange are aware so there is not much you can do if you can't connect at the moment.
[\edit]

HTH
SP

WEEGIE

StumpyPumpy wrote: »

Like some others, I can't access the survey site at the moment, or at least I can't using my own ISP (Orange) I can access it through another ISP (BT) using the same computer and I can also access it using a 3rd party's Proxy server. So this is highly unlikely to be a local issue with anyone's browser or computer setup - Before anyone dives out to try a differnt browser, I have tried IE8 (My default) IE7, Chrome, Firefox & Opera with the same results.

As I can't access http://www.research-int.com/ or http://67.192.179.131 my guess is that it is most likely a routing issue with Orange.

[edit] Having checked www.orangeproblems.co.uk it appear that there maybe a problem with Orange and servers in the London area. As far as I can interpret the comments this may be having knock-on effects on other ISPs too. Orange are aware so there is not much you can do if you can't connect at the moment.
[\edit]

HTH
SP

That may be the case for you, but I have problems on another site with IE7, I used a different browser and was able to access the site in question, therefore IE has a problem with some sites. BTW If people want to try a different browser and succeed where they have failed before I see no harm in trying. I have no problem accessing the RI site with any browser.