Royal Mail Surveys

pinkpr1nc3ss

I emailed them to see why I haven't had anything to post for the last two weeks and next week and this is the reply I got:

We have had a fantastic response from people offering their help on the survey which we are very grateful for, but we have now found that there are some postcode areas where we have too many panelists.

Unfortunately at present the automated recruiting process does not check postcodes against requirements at the point of someone recruiting themselves. However, we are working on a development to our existing system which will analyze new panelist postcodes at the point of recruitment and check them against our existing panel requirements informing recruits at the point of completing the recruitment questionnaire if there is a slot available in their postcode. We hope this development will help prevent any frustration in the future.

Our sincere apologies for any upset caused and thank you for your help on the survey to date.

Kind regards

Postal Survey Team


Maybe I'm being stupid but does that mean I'm still on the survey?

saxonrosecliff

Has everyone had their posting packs for next week? I know they usually send them a week in advance and I've had nothing turn up yet.

catmiaow

saxonrosecliff wrote: »

Has everyone had their posting packs for next week? I know they usually send them a week in advance and I've had nothing turn up yet.

I have had next week's, but usually I have two weeks in advance.

catmiaow

pinkpr1nc3ss wrote: »

I emailed them to see why I haven't had anything to post for the last two weeks and next week and this is the reply I got:

We have had a fantastic response from people offering their help on the survey which we are very grateful for, but we have now found that there are some postcode areas where we have too many panelists.

Unfortunately at present the automated recruiting process does not check postcodes against requirements at the point of someone recruiting themselves. However, we are working on a development to our existing system which will analyze new panelist postcodes at the point of recruitment and check them against our existing panel requirements informing recruits at the point of completing the recruitment questionnaire if there is a slot available in their postcode. We hope this development will help prevent any frustration in the future.

Our sincere apologies for any upset caused and thank you for your help on the survey to date.

Kind regards

Postal Survey Team


Maybe I'm being stupid but does that mean I'm still on the survey?

Sounds to me like your not, better of just confirming with them if you are not.

Alloneword

saxonrosecliff wrote: »

Has everyone had their posting packs for next week? I know they usually send them a week in advance and I've had nothing turn up yet.

Yea i have mine for W/C 24-11-08 got it on Monday i think


All1.

ZLS1984

Yeah got my posting pack but there is no point sending them as I can not register my post boxes. I have emailed them but they have not got back to me.

Myzdamena

KittyPryde wrote: »

Anyone here won any prizes?

?

Yeah I won a tenner about July time..... but if the same people are winning the £750 that's a little dubious... twice I'd understand as it *is* random after all... but 4 times you say?

:eek:

lamb7994

I never got my posting pack or this week.
I e-mailed them and thy said don't worry and put a note on my account to cover i.

James

DUKE

Myzdamena wrote: »

Yeah I won a tenner about July time..... but if the same people are winning the £750 that's a little dubious... twice I'd understand as it *is* random after all... but 4 times you say?

:eek:

I won a tenner too I emailed them saying how lucky Jeanette must be :rolleyes:

freebiehunter29

DUKE wrote: »

My stamps for October finally arrived today & a little diary

Finally recieved my stamps and diary this morning.:j :j