Royal Mail Surveys

millerose

There was that Lift problem earlier in the week, maybe its still something to do with that?

I cant even check if I need to add a Smart today :mad:

shazam

There is a burst water main in the London Bridge area, buildings in the area have been evacuated.

http://www.london-se1.co.uk/news/view/3884

kiwifruit_2

Just received this via email:

Dear *************,

Due to severe flooding at our London office, you will be unable to access our data-entry website to log test items you have posted or received.

Please manually record details of any sent or received items to input online when the internet site is functioning again. If you are unsure whether or not to include a SMART with an item then please send the item without a SMART and indicate accordingly online when the website is operational again.

Please check back to the website daily for further updates. Thank you for your patience in this matter, we apologise for any inconvenience caused and will endeavour to restore full service as quickly as possible.

Kind regards,
The Postal Survey Team

luckycharlie

I need to add a smart do you think any one would do?

ali1972

Yes, the Tower Bridge area is awash (very close to London Bridge and I think the offices are based somewhere between the 2 bridges) - some digger burst the mains last night I think...

an1179

luckycharlie wrote: »

I need to add a smart do you think any one would do?

Yes If they have allocated a Smart then when you come to input info it asks whether you enclosed XZXZ smart just click on no then it will offer the other Smarts in your stock and you just click on the one you enclosed and the reason why when that comes up

jonven

Flyfisher wrote: »

Can anyone log on to the Royal Mail survey site this morning? I keep on getting the "Internet explorer cannot display the webpage" message.

I have had an email from them, they have been flooded and the site is down, they want us to record all the items for sending and receiving manually till the site is back up again

Bob_the_Builder_can_fixit

I just spoke to Joanne and she said not to put a Smart inside an item, send it without the Smart and then when we can enter it later then select 'No smart added'

luckycharlie

Thanks everyone for your help

dentonal

jonven wrote: »

I have had an email from them, they have been flooded and the site is down, they want us to record all the items for sending and receiving manually till the site is back up again

If my memory serves me correctly, this has happened before.