Royal Mail Surveys

Seakay

kiwifruit wrote: »

I have just received my first 'magazine' but after having entered it as received, Ive no idea what I now do with it lol......do I send the whole thing back (as with the other letters received) or do I just send the wrapper?? Are we even supposed to open the package?? I have opened it as I thought there would be one of those R numbers in it but there isnt, so am now unsure as to whether I was meant to rip it open lol....anyway Ive looked in the FAQ's but cant see what is expected.....thanks in advance

You just send the wrapper and first page and you stick one of your little yellow labels to the wrapper and write on it the number you will be given when you complete your "received" information online.

scottishlass

Seakay wrote: »

You just send the wrapper and first page and you stick one of your little yellow labels to the wrapper and write on it the number you will be given when you complete your "received" information online.

Although they aren't going to be using the yellow stickers anymore (as of the 10th)...instead you just select the pic from the list

The new process is alot simpler and will provide an easier way to correctly identify items without R numbers. We have outlined the process below:

[*]Identify that an item has no R Number
[*][SIZE=+0]Select "Click this box if no R-number found" from the data entry screen and click "Next"
[*]Use the images and information to correctly identify the item you have received and click "Select"
[*]Answer the rest of the questions as usual.
[*]If item is not shown, please click on "Please click here if the item you have received is not listed above or does not match those listed above" then click "Restart" and wait for a few days to see if it appears and enter it if and when it does appear.
[*]Once you have data entered items please return them to us in one of the large grey plastic pre paid return envelopes we provide.
[*]Any items which have your test initials on which you have not been able to identify after 3 weeks please also return to us using one of our pre paid return envelopes.
[/SIZE]

kiwifruit_2

they had a drop down menu with the name of the magazine already listed when I entered it ......seems easier than the yellow labels lol....mind you they could have sent me a mag that was interesting lol....ahhh beggars cant be choosers

princessmoneysaver

Still no stamps today, anyone else still waiting?

CloudRuler

princessmoneysaver wrote: »

Still no stamps today, anyone else still waiting?

You've not had your September ones yet?
Send them an email. Same thing happened to me a few months back, sent them an email which they replied to and they sent out the stamps with my next posting pack.

pinkfluffybabe

princessmoneysaver wrote: »

Still no stamps today, anyone else still waiting?

I haven't had mine yet either. Neither have I had my posting pack for w/c 13th October. Assuming they are in that, but perhaps delayed in the post (oh the irony!)

lamb7994

pinkfluffybabe wrote: »

I haven't had mine yet either. Neither have I had my posting pack for w/c 13th October. Assuming they are in that, but perhaps delayed in the post (oh the irony!)

Have you checked to see if you have any postings for next week?
If you haven't you won't get a posting pack.


James

Jo4

What reference code did yous use?

echo

pinkfluffybabe wrote: »

I haven't had mine yet either. Neither have I had my posting pack for w/c 13th October. Assuming they are in that, but perhaps delayed in the post (oh the irony!)

i got mine even tho i'm it's down that i'm on holiday-had to cancel plans.they say to give as much notice as poss so that they can cancel mail that is sent to you and even though i told them two months ago i've still had stuff through.when i rang them last week ( to say that i hadn't got my stamps) the woman just said that unfortunately some mail cannot be stopped in time.

nickyt

Reading what was posted earlier :

The new process is alot simpler and will provide an easier way to correctly identify items without R numbers. We have outlined the process below:

• 
  
• Identify that an item has no R Number
• [SIZE=+0]Select "Click this box if no R-number found" from the data entry screen and click "Next"
• Use the images and information to correctly identify the item you have received and click "Select"
• Answer the rest of the questions as usual.
• If item is not shown, please click on "Please click here if the item you have received is not listed above or does not match those listed above" then click "Restart" and wait for a few days to see if it appears and enter it if and when it does appear.
• Once you have data entered items please return them to us in one of the large grey plastic pre paid return envelopes we provide.
• Any items which have your test initials on which you have not been able to identify after 3 weeks please also return to us using one of our pre paid return envelopes.

They are saying they want it back. Could someone please let me know where it say's I can keep it please.[/SIZE]