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tesco.com, Wines of the Loire mixed case quantity mistake [CLOSED]

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  • redfox
    redfox Posts: 15,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I know wine appreciation is down to the individual and what I like might not suit somebody else, but I have tried 3 of the wines in this case before and I can say I don't think you'll be disappointed - they're not rubbish by any means. :)

    But as biglugs says at £2 a bottle, it's worth taking a chance.
  • jgjet
    jgjet Posts: 770 Forumite
    Confirmation reply from Tesco's re: order.............................

    4 x Wines Of The Loire Mixed Case 12
    £96.00 (4 @ £24.00 each)
    (so it is confirmed 12 bottles)



    Anyone know what this is about?.......................................

    Delivery slot: Thursday 01 December 2005 09:00 - 11:00
    (Your order should arrive within 1-2 working days from dispatch)
    Whats the 1-2 working days about?



    I couldn't help but laugh at this..........................................

    Thank you for shopping at Tesco wine store, please find below your eCoupon for
    you to use towards your next grocery shop.
    When you spend £50 or more on next grocery shop, simply enter the eCoupon code
    below at the grocery checkout and £5 will be will be deducted from your final
    bill.
    ****
    Valid for deliveries until 5th November 2005

    Mmmmmm ain't we at the 25th? :rotfl:
  • Britlad
    Britlad Posts: 107 Forumite
    4??!! .....
  • jgjet
    jgjet Posts: 770 Forumite
    redfox wrote:
    I know wine appreciation is down to the individual and what I like might not suit somebody else, but I have tried 3 of the wines in this case before and I can say I don't think you'll be disappointed - they're not rubbish by any means. :)

    But as biglugs says at £2 a bottle, it's worth taking a chance.

    I agree, even if it does come in a 12pack, i won't be sending them back!
    I've tried a lot of Tesco's finest and it IS quality.
  • gkf
    gkf Posts: 404 Forumite
    buglugs, have deleted temporary internet files, closed down and restarted laptop, but still can't get past the choose address page, I have a blank page :( Help, I want the wine!!
  • debjay
    debjay Posts: 2,091 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have ordered 2 cases of it and email confirmation clearly states cases of 12 but being a newbie what do I do if 2 cases of 6 are delivered next week??? Do I complain to delivery driver? Do I email tesco? Will they have to refund half or give me a further 2 cases of 6? Sorry but just not sure what will happen now but brill offer if all goes ok :confused:
  • thepearce
    thepearce Posts: 2,287 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    boo-boo wrote:
    Do you have to spend £50.00 to get 1000 clubcard points?
    According to flyertalk forum.....

    "gives 1,000 bonus points when you buy a case of beer, wine or champagne. Minimum order on Tesco Extra is 2 cases of wine or 1 of champagne or beer - the cheapest route seems to be a case of beer (£20) or 6 bottles of cava (£21) which is treated as champagne ie only 1 case needed, or 12 bottles of sparkling perry (£19) or Blue Nun (£16). Expires 4th December."

    Took the code and shows on my order with -1 p discount ...........take your own chances.

    codes : http://www.loyalty-points.co.uk/forums/index.php
  • redfox
    redfox Posts: 15,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    debjay wrote:
    Have ordered 2 cases of it and email confirmation clearly states cases of 12 but being a newbie what do I do if 2 cases of 6 are delivered next week??? Do I complain to delivery driver? Do I email tesco? Will they have to refund half or give me a further 2 cases of 6? Sorry but just not sure what will happen now but brill offer if all goes ok :confused:

    what happened last year when they made the same mistake was that we all accepted delivery from the driver, then phoned head office to state that the quantity delivered wasn't the same as the quantity ordered, or indeed confirmed. They then realised they had a mistake on their hands and after a couple of days, everybody was credited in full for the order and were told to keep the wine as well. I shall be doing the same thing this time round - let's just hope they do what they did last year :)

    You can always return it to the store for a full refund anyway so there's nothing to lose!
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    last time to be safe I emailed them just before delivery (day before) to check that it was 12 bottles and said I would expect 12 bottles as ordered in good faith. They sent the 6 bottles (x3) and they were free!!
  • gkf
    gkf Posts: 404 Forumite
    Finally managed to get past the confirm address page - but only by ordering two cases - oh dear, what a shame, twice as many to drink :) I don't like red wine, will I be able to take the red back to my local store and change them for something else?
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