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Zone Alarm stopping my phone synching

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flyer
flyer Posts: 2,286 Forumite
Part of the Furniture 1,000 Posts Name Dropper
in Techie Stuff
I have Zone Alarm 7.1 and it won't allow my phone to sync with my PC but I can't see how to change any settings.

Any ideas? :confused:
Even if you are a minority of one, the truth is the truth.
«1

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    How do you know for sure its stopping it?
    :idea:
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    because when I shut down zonealarm my pc sees my phone straight away
    Even if you are a minority of one, the truth is the truth.
  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Go into the settings and enable file and printer sharing.
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They're both on :confused:
    Even if you are a minority of one, the truth is the truth.
  • isofa
    isofa Posts: 6,091 Forumite
    Is it using ActiveSync or some other sync software? How does the phone connect to the computer?

    You need to allow the sync application or service through ZoneAlarm.
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    active sync via usb cable
    Even if you are a minority of one, the truth is the truth.
  • isofa
    isofa Posts: 6,091 Forumite
    Have you allowed ActiveSync in the Program Control > Programs tab of ZoneAlarm?

    You might also have to add an IP address into your trusted zone, my PDA syncs on 169.254.2.1
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The trouble is I can't see which programme I need to allow. There's loads of progs/apps I don't understand!
    Even if you are a minority of one, the truth is the truth.
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ActiceSync isn't listed
    Even if you are a minority of one, the truth is the truth.
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've just realised it's not ActiveSync on Vista, it's Windows Mobile Device Manager
    Even if you are a minority of one, the truth is the truth.
This discussion has been closed.
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