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Bond problems=Threatening tenant
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The estate agency dealt with the deposit for me and paid it into my account after they had taken their fees. I've just checked the paperwork now and it says that I had to register the tenancy with the ARLA?? I was never told this, but then it's my fault as I should have read the small print in the booklet. Is there anything that I can do now? Are the tenants entitled to all of their bond back even though there was damage to the wall and grill? If I offer them the chance of rectifying the situation themselves i.e. repainting the wall and purchasing a new grill then would this be better?
I don't want to take any money if it's not above board obviously and just want to sort the matter out.0
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