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Legality of Ryanair's advertising

jammin_2
Posts: 2,461 Forumite
Ryanair's current website advertisement says, "Just pay £5 one way. No other taxes, fees or charges". Except, there are other fees. Specifically, the credit/debit card fee when you pay.
I'm no expert, but sure it's not legal to state "No other taxes, fees or charges" when there clearly are.
I'm no expert, but sure it's not legal to state "No other taxes, fees or charges" when there clearly are.

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Comments
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Visa Electron0
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Visa Electron
Yes, we all know Visa Electron payments are free, but other debit cards are not (even though they cost Ryanair equally to process). Also, Visa Electron cards are not common. No banks in Ireland issue them.
As a side note, Ryanair do not accept the Laser card (Ireland's equivalent to Switch/Maestro). Again, the acceptance of this card would incur no fee greater than the Visa Electron card, or any other debit card. Ironic really, being that Ryanair is an Irish company.
The point is, "No other taxes, fees or charges" is clearly inaccurate advertising, since the majority of purchasers would incur, at the very least, a credit/debit card fee.0 -
Sorry to be a party pooper, but this subject has been covered sooooo many times before.
As you were0 -
Sorry to be a party pooper, but this subject has been covered sooooo many times before.
As you were
Quite right
They also don't tell you it'll cost you to take a bag in the hold, or check-in at the airport, or get on the plane first etc etc etc ..... there's a way to buy your ticket for £5 if you so wish... end of0 -
Last time I was on a Ryanair flight they had the temerity to charge for a sandwich. The swines.
The vast majority of people eat, so these should really be included in the headline price.
I am drafting a letter to my MP.0 -
Ryanair quote the absolute minimum price that you can buy the flight for - which assumes that you'll use online check-in both ways, have no checked luggage and will be using an Electron card for payment.
It's better than they used to be when they quoted FREE FLIGHTS plus taxes & charges0 -
Last time I was on a Ryanair flight they had the temerity to charge for a sandwich. The swines.
The vast majority of people eat, so these should really be included in the headline price.
I am drafting a letter to my MP.
Perhaps MPs claim sandwiches back on expenses and thus will have no sympathy.Posts are not advice and must not be relied upon.0 -
Last time I was on a Ryanair flight they had the temerity to charge for a sandwich. The swines.
The vast majority of people eat, so these should really be included in the headline price.
I am drafting a letter to my MP.
A sandwich is a good that you can choose to buy or not, and Ryanair produces / buys them for a price and sells them at a profit.
The credit/debit card fee is not a good, and (in many cases), there is no choice but to pay it. The credit/debit card fee is also totally inflated compared with what Ryanair are actually charged by the banks for processing such payment. It's nothing more than stealth tax and I'm sure most people know that.
My argument is that Ryanair advertising "No other taxes, fees or charges" is inaccurate, since most people will have to pay a credit/debit charge fee.
I will point out again that not a single Irish bank issues Visa Electron cards to it's customers, so payment by this method is not even an option for Irish residents.0 -
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