Paypal dodgy transaction

humfer

Just had an email from paypal saying my account has been given limited access due to a suspicous transaction. Just logged in (via typing in name as there were no links on email) and yes there was a $15.99 to some computer place in the US. Asked me to validate my bank account no., and change my security settings and then reported the transaction. Got a automated email stating they are looking into it and it should be refunded ASAP. Kinda worried. Does this happen a lot? Got AVG and zone alarm so not sure how its happened

ormus

did the url change to https when you logged in?
(did the padlock appear?)

humfer

ormus wrote: »

did the url change to https when you logged in?
(did the padlock appear?)

Yep, all seemed fine when logged into paypal. Just wondering if someone has found a way of taking a payment just using my paypal account name/email but without the password, which has alerted paypal????

Infidel

Just google paypalsucks for help and info on how to deal with this terrible company.

alanrowell

humfer wrote: »

Just had an email from paypal saying my account has been given limited access due to a suspicous transaction. Just logged in (via typing in name as there were no links on email) and yes there was a $15.99 to some computer place in the US. Asked me to validate my bank account no., and change my security settings and then reported the transaction. Got a automated email stating they are looking into it and it should be refunded ASAP. Kinda worried. Does this happen a lot? Got AVG and zone alarm so not sure how its happened

Are you sure you were on Paypal as this sounds like a phishing email.

Did you click on a link to get to paypal, did they name you by name or was it "dear paypal user"?

superscaper

alanrowell wrote: »

Are you sure you were on Paypal as this sounds like a phishing email.

Did you click on a link to get to paypal, did they name you by name or was it "dear paypal user"?

" Just logged in (via typing in name as there were no links on email) "

sleep2much

I never trust ANY email from eBay or Paypal, I always log in via my shortcut and have a look, I hope you've not been phished!

superscaper

sleep2much wrote: »

I never trust ANY email from eBay or Paypal, I always log in via my shortcut and have a look, I hope you've not been phished!

Am I reading a different post to everyone else?

"" Just logged in (via typing in name as there were no links on email) ""

Belnahua

superscaper wrote: »

Am I reading a different post to everyone else?

"" Just logged in (via typing in name as there were no links on email) ""

I read the same as you superscaper, as I was just about the chuck the laptop across the room, if one more person wrote another comment like that!

It actually sounds more genuine, as there were no links in the email, which is something a phisher would not do!

BexTech

superscaper wrote: »

Am I reading a different post to everyone else?

"" Just logged in (via typing in name as there were no links on email) ""

I was thinking the same.

I sure some people either don't bother reading before posting or do so on purpose.

humfer

Thanks for all the replys guys

Just to confirm, the email seems to be legit from paypal stating that they had spotted suspicious activity on my account and that it had been restricted

I therefore logged in using explorer and typing in the address (indeed there were no links on the email anyway), and then logging in as usual

I then changed my security settings as requested and then by looking at recent account activity found a dodgy payment of US15.99 to some dragon computer store

Therefore reported it and have an automated response from paypal stating that they have requested proof of purchase from the dragon place and once its confirm as suspect the money will be returned

I can only therefore assume that whoever has made the payment to themselves from my account doesn't have my password, or at least has done something in a non-normal way (for example I didn't get any automated 'thankyou for paying......' email) which has somehow triggered paypal's fraud checking system

Had a look at that anti-paypal site which was suggested a few replys back and its pretty scary stuff.