Paypal dodgy transaction

dannodw

A very similar thing happened to me last week.

Having not used paypal for well over a year, i received a email regarding a apparent 3rd party transaction which reduced my account to limited access.

Having logged in i found there were some £1400 of apparent transfers to some 'Josh Smith'.

I immediately changed my details, filed a resolution and around 4 days later paypal got back to me confirming this was fraudulent and has been stopped due to there security measures.

Still cannot remove my final bank card from them, have to wait a few more days for some reason.

Thank goodness they never allowed the transactions to go through. Some how this hacker gained access to my account, obtaining my email address and password.

This in itself is worrying as my password contains 6 letters and 9 numbers.

Your not alone!

Paypal have seemed to deal with this well and i am relatively pleased with the service. I only stopped using them due to the ridiculous money they made off be in charges on ebay money.

humfer

dannodw wrote: »

A very similar thing happened to me last week.

Having not used paypal for well over a year, i received a email regarding a apparent 3rd party transaction which reduced my account to limited access.

Having logged in i found there were some £1400 of apparent transfers to some 'Josh Smith'.

I immediately changed my details, filed a resolution and around 4 days later paypal got back to me confirming this was fraudulent and has been stopped due to there security measures.

Still cannot remove my final bank card from them, have to wait a few more days for some reason.

Thank goodness they never allowed the transactions to go through. Some how this hacker gained access to my account, obtaining my email address and password.

This in itself is worrying as my password contains 6 letters and 9 numbers.

Your not alone!

Paypal have seemed to deal with this well and i am relatively pleased with the service. I only stopped using them due to the ridiculous money they made off be in charges on ebay money.

Just wondering if the hacker definately found out your password? My theory which I am hoping more than expecting is that they don't know my password, and they have therefore demanded payment somehow which has therefore triggered the paypal fraud dpt. Otherwise if they had my email and password it would all look normal to paypal (esp as it was for only 16 dollars).

dannodw

The way i view the going ons are as followed:

It appears they sent a invoice to my account for several transactions totalling around $2800.

They have then somehow gotten into my account, requested money to transferred from my verified bank account (hsbc) and then continued by paying the invoices.

It was then that paypal recognised possible fraud, maybe due to the number of transactions of maybe due to being inactive for so long going onto this burst of spending.

The only way i can think of this happening is for them to have gained access to my account.

On another note i recieved around 16 emails from paypal today regarding each individual transaction, 2 will follow.

First:

You recently attempted to transfer funds from your bank account.

Your bank has declined the funds transfer.


While this transaction had already been flagged as unauthorised, our external processor could not be prevented from completing the representment process.

Then:

Dear me,

On 8 Sep. 2008, we attempted to transfer 261.78 GBP from your bank account, ending in ****. This transfer was returned by your bank on 17 Sep. 2008 for the reason below:

The bank is disputing the Direct Debit Instruction (DDI).


As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank.


Yours sincerely,
PayPal

I got these emails for the 8 individual transactions. Considering that that account isnt really in use now and only contains £10 i am not suprised that they were refused. There is however no record on my account for these monies to have been requested, telephone banking was also useless.

I am now not overly pleased with paypal after my recent post, the line

'While this transaction had already been flagged as unauthorised, our external processor could not be prevented from completing the representment process.'

That in my opinion is very poor, what if the funds were in my bank?

Any way all appears to be fine fortunatly, paypal even have the cheek to request me to fill in a servey regarding customer service now!

Sorry about the long post,

Dan.

BexTech

dannodw wrote: »

The way I view the going ons are as followed:

It appears they sent a invoice to my account for several transactions totalling around $2800.

They have then somehow got into my account, requested money to transferred from my verified bank account (HSBC) and then continued by paying the invoices.

It was then that PayPal recognised possible fraud, maybe due to the number of transactions of maybe due to being inactive for so long going onto this burst of spending.

The only way I can think of this happening is for them to have gained access to my account.

On another note I received around 16 emails from PayPal today regarding each individual transaction, 2 will follow.

First:
Then:
I got these emails for the 8 individual transactions. Considering that that account isn't really in use now and only contains £10 I am not surprised that they were refused. There is however no record on my account for these monies to have been requested, telephone banking was also useless.

I am now not overly pleased with PayPal after my recent post, the line

'While this transaction had already been flagged as unauthorised, our external processor could not be prevented from completing the representment process.'

That in my opinion is very poor, what if the funds were in my bank?

Any way all appears to be fine fortunately, PayPal even have the cheek to request me to fill in a survey regarding customer service now!

Sorry about the long post,

Dan.

Maybe you had a trojan on your PC and it simply recorded your key-presses when entering PayPal, maybe you had a genuine looking email from PayPal in the past and you logged in on that, with the webpage saying there was difficulty in logging you in and then forwarding to the real PayPal page once they had you useer name and password or it could be a number of other means.

PayPal don't have a bad name for no reason.

dannodw

I think it is safe to assume i had no trojan or any type of malware on my laptop.

Apart from having one of the most secure systems possible, every type of security possible in my opinion, there is no way i would have fallen for some spam.

Being very computer literate (building and programming them), this wouldn't happen.

Also the fact that i hadn't logged onto my paypal account for in excess of 13 months, having a unique password which was memorised and not recorded anywhere rules out several other options.

I am not doubting Paypal, they recognised possible fraud immediately putting the transactions on hold, something which originally impressed me.

It wasn't until they confirmed the transactions were unauthorised fraudulent transactions that my opinion lowered, they then decided to allow the monies to be transferred anyway!

If the funds were present in the used account, this could have caused serious problems.