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£112.50 New line fee???
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Tiscali are lying. They want the costs of the transfer to be associated with BT so that they can pretend it is nothing to do with them.
You are correct that the competition rules are broken - Tiscali should not be allowed to offer broadband or line rental without handling the connection process.0 -
I've joined TalkTalk, though the line has still to be transferred, they tell me it'll take a week or two. I've paid a £29.99 connection fee, and set up my Direct Debit.
I'm with BT until my contract runs out mid-October. (They've told me I should be up and running by the time my contract is up). Will I be liable for the £112.50 charge? It seems a bit dishonest not mentioning it to new customers! :eek:0
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