help please- getting worried

jodie114

i have 2 cd's that have approx 40 jpeg images on each of them. One will open to view the jpeg image, but not the pictures themselves, if you see what i mean, the other, the pc will not even recognised has been inserted.

the cd's are not scratched and have been looked after, but are photos of a family photoshoot taken years ago, and cost us over £1000 so is unreplacable.

anything i can try?

thanks

shadowdragon

Get a cleaner for your drive (unless its a laptop then get a soft cloth and gently clean the lens, maybe that will help.

fwor

Have you ever been able to view the pics on the CD that is not recgnised? If not, it may just be that whoever wrote the files onto it was using something like Roxio Drag-to-disc and forgot to finalise the CD.

You say (I think) that Windows (a guess that you are using a version of Windows) will display a thumbnail of the file, but not the file itself. What happens if you try to open one. Any error message?

If you can, it would be worthwhile trying the CDs in another PC.

jodie114

I have just tried to access those thumbnails, and it just sits on the hourglass as the drive whurrs frantically, but nothing happens

Marty_J

What brand are the disks?

jodie114

i can't tell because they have put their label onto it

espresso

jodie114 wrote: »

I have just tried to access those thumbnails, and it just sits on the hourglass as the drive whurrs frantically, but nothing happens

Can you try the CD's in another PC?

Marty_J

jodie114 wrote: »

i can't tell because they have put their label onto it

If you hold it up to the light, can you see through the label?

TorrestheGreat

always back-up! first lesson of digital archiving

jodie114

well i have tried all the drives in the pc, and my laptop, but no luk accessing anything

Dime_Bar

I would certainly try it in another pc as different spped drives and different models can like or dilike different brand of CD. I would have you tried copying the CD? it sometimes works, if not there are also some programs that can try and recover the data.

Can you not contact the photographer? I know my mum and dad managed to get new copies of there wedding photos that where destroyed in a flood about 12 years after the event.