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Have talktalk told you you're a valued customer?

Have talktalk told you you're a valued customer?, they did me, they said as I'd been with them a long'ish time, they would give me (lol) the option to set up a new 18 month contract at £9.99 per month (all in) and also ofer me a wifi router for £15. I accepted this and await it's arrival.

I've just phoned them to ask if they would drop the £15 charge and the reply was "why not?", and off it has come. Money saving or what?
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