arggghhhh help i'v lost wireless???

chickster_2

dunno if this is the right place, but i have a wireless laptop and use a netgear router, and has been working fine untill nowit has been sometime working or not!

but now i have been told by virgin it must be my wierless assistant not working - (plus its not showing working now ) so looks like the divers have gone but have no way of getting them back?? i even took my puter back to factory settings so cant re-load wireless virging set up disk as laptopnor router talking

anyone have an idea???????

bingo_bango

You don't actually need the Virgin drivers. Your OS should have all the drivers you need.

You can login to the router by connecting an ethernet cable, and then use your browser to go to www.routerlogin.net or http://192.168.0.1
You will be prompted for a username and password. These are 'admin' and 'password'.

See the Netgear cable router help page HERE. It should get you started. You can then get the wireless issue sorted.

chickster_2

will this still work ?? even thou i cant findmy wireless assistant?? not even letting me double click??? i have tried and tried to re-install it and is says its there but its not

bingo_bango

I have Virgin, using a Netgear wireless router, and have no Virgin software installed. You can configure the router settings when you log into the link above. Once you have established that you actually have an internet connection working, then you can look at the wireless issue.

chickster_2

its not letting me put in admin and password is this because virgin have "locked" it??


sorry i know i'm a pain

bingo_bango

You're not a pain (just stuck ) and virgin can't lock your router.

You may have inadvertently changed the password at some stage. You should start from scratch here. Reset the router to factory settings (look on the label on the bottom of the router, it will show you how to do this. It's a small button you press with a pen or similar).
Once done, identify your router model from the label on the bottom, and go HERE.
Choose your model from the drop down list, and when the next page opens up, click on 'support page, with downloads' foryour model. All manner of setup guides there for the model you have.

chickster_2

cool will go try again

Thanks

i may be back :mad: lol

chickster_2

its not having it i give in rest it ect but wont work

thanks for helping

Discount-Diva_3

Can I ask a question too?

My laptop used to work all over the house but from a few weeks ago the only place I can get access is if I sit almost on top of my router

Im with Virgin and have netgear too

TIA

Discount-Diva_3

PS My daughter's laptop works all over the house so makes me think its my pc thats not working properly

bingo_bango

Bought any new gadgets for the house lately Diva?

Is the lappie wi-fi built in or a dongle/card?

Could be all sorts of reasons, but always look for the obvious first.