Laptop password - my silly 16 year old daughter!!

Bebsie

We bought her a new laptop for her 16th birthday and she has forgotten the password :eek: What can we do

angelbreeze

start it up on safe mode and your dauhters account will be there and there will be a administrator accout there go on the administrators accout . then go on control pannel and then go on user accounts and look for your dauhters account click on it and click remove password then shut it down and start it up normally and her account will be there with no password on and click and enjoy . .

fifitrix123

I did this and took out the bios battery (looks like watch battery) from under the keyboard and left it out for a few hours and so it forgot I had set passwords, I then had to reload everything back on but it was worth it.
I am sure there are some better ways to do it and everyone on here is really helpful. I got the instructions on how to do this on student laptops UK they even sent me diagrams on how to do it!
Hope you get it done.

samhale

Why did you put a password on there?

DCFC79

samhale wrote: »

Why did you put a password on there?

Maybe the daughter put 1 on,

Bebsie

Thanks for the advice, we will try the options! My daughter put the password on to stop DD2 from using it :rolleyes:

Browntoa

if its a Dell then a call to customer service will supply you with an overide master password

Bebsie

Oh dear we are not winning here - we don't know how to put it on safe mode agggg please anyone????? The laptop is not a Dell it is a Toshiba.

geordie_joe

Are you talking about the windows logon password? and if so which version of windows is it?

Browntoa

http://www.pchell.com/support/safemode.shtml

Bebsie

geordie_joe wrote: »

Are you talking about the windows logon password? and if so which version of windows is it?

Yes it's the log in details as an administrator (if this makes sense) - it is windows vista.