£30 off £60 spend at Marshall Ward (new customers)

janedoe_3

mum_of_4 wrote: »

can i just ask,

I ordered a breadmaker and used the £30off code which worked but when i checked my account status today it shows the order at the full value. Do they refund the discount at a later date or should i phone and cancel

These are the T&C they may have applied this to your order:

2. Ordering Goods
2.1 All orders placed through our website will be subject to our acceptance of the order.

2.2 When you submit an order to us on our website you will receive a 'bounce back' confirmatory email of this order saying that we are processing your order. You will then receive a second email from us acknowledging your order and giving you estimated timescales for delivery. You should check both emails for accuracy and let us know immediately if there are any errors. Neither of these emails constitute acceptance of the order by us. Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery.

2.3 Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their terms and conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that:-

(i) you are entitled to use the code;
(ii) you meet all the conditions that apply to its use;
(iii) you agree to the terms set out below.

If, before accepting your order, we find that you are not entitled to use the code or do not meet all the terms and conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the terms and conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used. If you transacted on a credit basis, the value of the benefit obtained may be charged to your credit account.

2.4 Should you wish to cancel your order or return any goods, please go to the Returns section for further information.

cg1982

im not risking it i just remember what happened this time last year

Dobiesmon

Hi
Well its not working for me I have now sent them an email.

wolvesfan18

Dobiesmon wrote: »

Hi
Well its not working for me I have now sent them an email.

thanks for ruining it for everyone. idiot.

blushingbride_3

I have just called additions direct about this because i set up an account and then the order went throught but the voucher didnt work.
I called to cancel because the code wouldnt work, she asked if i still wanted the item, i said yes if i can still get the discount.
She is currently putting me throught to cust services but said that it will be fine because its my first order. I just have to call when the item is delivered and tell them the code so that they credit my account!:)

I'l let you know if it doesnt work.

Katie

emma_jane1987

I want to get something for my boyfriend for xmas but i can't order it until half way through November does anyone know how long this offer is on for?

emma_jane1987

I want to get something for my boyfriend for xmas but i can't order it until half way through November does anyone know how long this offer is on for?

blushingbride_3

As far as i could tell it is always available for new customers.
u'll just have to see when you order or look for new codes.
If you get an account you wont have to pay until november?

memorycard

Tried this today and it is no longer working

sharpe106

I have too and its not working