Help Nokia 6111 broke!!!

donnylucy

Hi all, I'v had my Nokia 6111 for about 14 months now its no longer under warranty, its decided to give in on me. The screen keeps going blank and sometimes crashes. When i'm on the phone to someone and the screen goes blank it ends the call. Does anyone know whats wrong with it? Thanx in advance guys xx

gaming_guy

ive always thought nokias and sony ericssons have 2yr warranties (from the manufacturer)

anyway, it sounds like a problem with the flex cable that joins the 2 parts of the phone together and the cable needs a replacement

donnylucy

gaming_guy wrote: »

ive always thought nokias and sony ericssons have 2yr warranties (from the manufacturer)

anyway, it sounds like a problem with the flex cable that joins the 2 parts of the phone together and the cable needs a replacement

Thanx maybe it does have a warranty. I will find the box out and have a look i purchased it from a catalogue so assumed the warranty had run out. Thanx again xx

donnylucy

I just had a look in the box and the handbook say 24 months warranty i have to send the phone off with proof of purchase but i dont have proof of purchase anymore???

gaming_guy

donnylucy wrote: »

I just had a look in the box and the handbook say 24 months warranty i have to send the phone off with proof of purchase but i dont have proof of purchase anymore???

have you got a bank statement (or similar) showing proof?

they may accept a bank statement, but i'm not 100% sure if they will or not