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Can't get my tiscali email through outlook express

edited 30 November -1 at 1:00AM in Techie Stuff
20 replies 6K views
chickmugchickmug Forumite
3.3K Posts
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edited 30 November -1 at 1:00AM in Techie Stuff
The box comes up saying I have 5 new messages but it just hangs as if it is downloading some very large sized messages. I can get off their web site page by logging in but is a ruddy nuisence.

Any help would be good?
A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
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Replies

  • sparkyboy22sparkyboy22 Forumite
    38 Posts
    check that your account is set up correctly.

    http://www.tiscali.co.uk/help/email/oe_settings_start.html


    there is a link at the bottom of the page for checking your settings are correct.
    Looking to set up a website. Use PM for the best prices.
  • chickmugchickmug Forumite
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    sparkyboy22 wrote: »
    check that your account is set up correctly.

    http://www.tiscali.co.uk/help/email/oe_settings_start.html


    there is a link at the bottom of the page for checking your settings are correct.

    Thanks for that. I have used this account for many years on different PC's and never had this before. I have backed up the account settings and all as they should be unless tiscali have a problem but no mention of their status page. But they never seem to until after the event. :confused:
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • BritBratBritBrat
    3.8K Posts
    Are you a Tiscali customer?

    Was the account a dialup one and now you have broadband?

    If so it may have got deleted because the dialup account was dormant.

    Have you installed more than one virus protection software?

    If so remove and leave only one installed.
  • chickmugchickmug Forumite
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    Not tiscali customer but had one of their [EMAIL="xxxx@lineone.net"][email protected][/EMAIL] email addresses for as many years as I can remember. Used it for many years on broadband account which is with Zen. Virus protection software is Norton and has been for years with nothing new there apart from renewing subs last December.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • QQuaverQQuaver Forumite
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    Part of the Furniture Combo Breaker
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    Why not go into webmail and see if there's a problem email, and delete it there?
  • BritBratBritBrat
    3.8K Posts
    chickmug wrote: »
    Not tiscali customer but had one of their [EMAIL="xxxx@lineone.net"][email protected][/EMAIL] email addresses for as many years as I can remember. Used it for many years on broadband account which is with Zen. Virus protection software is Norton and has been for years with nothing new there apart from renewing subs last December.


    I am with Zen and use Freeserve and Orange PAYG accounts but I dial in every month or two to keep them active.

    This should not be anything to do with your error but if you wanted to send mail using the none Zen account you would have to use mailhost.zen.co.uk in the outgoing SMTP settings box.
    QQuaver wrote: »
    Why not go into webmail and see if there's a problem email, and delete it there?

    That is good advice.
  • chickmugchickmug Forumite
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    QQuaver wrote: »
    Why not go into webmail and see if there's a problem email, and delete it there?

    I have done but still jamming is there!!
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • chickmugchickmug Forumite
    3.3K Posts
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    BritBrat wrote: »
    I am with Zen and use Freeserve and Orange PAYG accounts but I dial in every month or two to keep them active.

    My lineone.net email address is my main one and I get or send 10/12 emails every day. So is active.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • BritBratBritBrat
    3.8K Posts
    Have a look on the web based mail and see if it is anything important.

    If it is try and move it from the inbox.

    ALL THE INBOX ITEMS DO NOT LET THEM GO TO READ IF THEY DO SEE IF YOU CAN CHANGE THEM TO UNREAD STATE.

    Then set up a rule in outlook to delete at server all messsages.

    Then remove the rule and test the mail system.
  • chickmugchickmug Forumite
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    Just been on the web mail and deleted eveything in sight. I had my OE set so as not to leave anything on the server. But this has done trick thnaks goodnbess as it has been bugging me all afternoon.

    Thanks to all that have offered help and between you all sorted now.
    :j :beer: :j :beer: :j :beer: :T :T
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
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