A query from a Mobile Phone Simpleton...

mademoiselle_2

..I am staggered at the amount of technical knowledge on here, so could anyone answer my query, bearing in mind I am the worst sort of simpleton when it comes to phones, I know nothing!

I have a Tesco mobile phone. It is PAYG. I have sent for a Tesco SIM with an offer on it for free texts if you top up by £15 per month.

Now...in syllables of two or less:

- How do I change the SIM?

- What happens to any unused credit on my phone when I change SIM?

- How do I transfer contact details?

- Does changing the SIM change the number of my phone (well I don't know! I told you, I am totally clueless)

- What else do I need to know?

If anyone has the time to answer this, I would be most grateful. I thank 'ee!

PNEfan

You change the sim by opening up the phone and swapping it with the one that's already in there (be careful - can be tricky - check your phone manual).

Existing credit on the original sim will stay with it (but you won't be able to spend it unless you put it in a phone), so maybe spend it first before you put the new one in.

Your number will change - each sim will have its own phone number.

Before embarking on this, you can copy all your contacts from the first sim to the phone (see manual - there will be a way to do this using the phone menus), and then when you put the second sim in you can copy from the phone to the new sim.

richardjames73

If you are already with Tesco you should not need to change your sim. Ring up customer services and ask them to transfer your current sim to the £15 a month deal.. It should be as easy as a tariff change.

mademoiselle_2

Thank you very much! I am now sorted, all with a couple of clicks on a website. Much appreciated!