Short changed - where do I stand?

hjb123

I used to work in a high street chain store and we only cashed up once per week, the tills were taken out each night and put in the safe but only balanced up once per week

hope you get sorted though maybe a struggle as you had left the store, guess its dependent on how the tills balance

TomsMom

hjb123 wrote: »

I used to work in a high street chain store and we only cashed up once per week, the tills were taken out each night and put in the safe but only balanced up once per week

Ah, I understand now. I was imagining that all the money was left in the tills overnight! You can tell I've never worked in a store. When we had our restaurant we emptied the till and cashed up every night.

icklejulez

When i worked for sainsburys all the notes out the till were sent up a tube direct to the cash office that was securely locked. So all that was left in the tills was the odd bit of change. Then on a monday mornign every 'pod' had a till number on so the cashier could count how much was in each till over the weekend.

nomoneytoday

The store will be honest, but the cashier might not be.

I have seen staff put £20 under the till, and then give change for £10, and then half the £20s go back. The end result is the till is correct and the cashier gets free money.

They tried it on with me in a fast food chain, and I caught him. The police were nearby so opened the drawer, found the till £100 odd over, refunded me and the thief was sacked on the spot

kittiej

Years ago we had a clip on the till to put the notes on until the correct change was given.

An old fashioned system but it worked.

mshappy

Some places display signs saying to check your change as mistakes can't be rectified once you've left the store and I would just take it as a lesson learnt and always double check BEFORE you leave a shop in future.

geordie_joe

TomsMom wrote: »

You were in the store yesterday - Saturday - and they said they don't cash up until Sunday night? Now, call me cynical, but I don't believe that any store (large or small) would leave any cash in the till overnight and particularly Saturday night after probably the busiest day of the week.

I worked part time in a Tesco a few years ago. It was during the time they went "24 hours".

In the store I worked at during the weekend they took the money out of the tills but sealed it in a cash bag and didn't cash each till up until Monday morning.

I was just a part time Janitor, but got an extra two hours wages for spending about twenty minutes walking round with the women who collected the money bags after they closed on Sunday afternoon.

All I did was follow her and initial a sheet to say I had seen all the money from the till, and the print out from the till, go into the bag.

The bags then went into the safe and the accounts department opened them on Monday morning and reconciled the cash with the print out from the till.

They preferred to pay one of the till staff to collect the money, and a part time Janitor to verify it than to pay one of the accounts dept to come in at 4.30pm on sunday to count it.

I can understand a large shop not cashing up during the weekend, but I'm sure the smaller ones still do it.

allie_online

The Store has no liability to rectify the mistake even if the till is out, however most will as a matter of good faith.

In fact no store by law has to even give change, it is the customers who should tender the correct money (one of those very old and silly laws that has never been updated) however stores obviously give change or else they would not have any customers anymore!!

I hope you get your £9 back, and good luck

charlie555

What happened - did you get the £9 back?

charlie555

Does anyone know why MSE is 2 hours behind the rest of the UK?

Just posted on this thread at 7:07pm but the post is showing as 5:07pm.