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Headset broken after just 1 month, do I have a claim?
I have an iPhone, and I bought a headphone adaptor with it so I could use my own headphones while maintaining a microphone for hands-free calls. It is a Griffin SmartTalk adapter which I bought in CPW about a month back.
After a month's use the cable seems to have worn to an extent that I have lost one side of the audio completely (I can hear only on the right side using the adapter).
I am rather dissatisfied that the adapter has lasted barely over a month. I acknowledge that there has been some wear and tear, but this has been from normal use, and a product designed to plug into a portable device should IMHO be able to withstand the rigours of its owner walking around while using it. Would I still have any claim under the Sale of Goods Act for the item not lasting a reasonable length of time? (that would be my only ground anyway)
After a month's use the cable seems to have worn to an extent that I have lost one side of the audio completely (I can hear only on the right side using the adapter).
I am rather dissatisfied that the adapter has lasted barely over a month. I acknowledge that there has been some wear and tear, but this has been from normal use, and a product designed to plug into a portable device should IMHO be able to withstand the rigours of its owner walking around while using it. Would I still have any claim under the Sale of Goods Act for the item not lasting a reasonable length of time? (that would be my only ground anyway)
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Comments
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The question is whether it was fit for the purpose for which it was sold.
If you can honestly say that you used it in a way that a reasonable person would expect to use the product and it did not last a reasonable period of time, you should at the minimum expect to be able to have it repaired/replaced under warranty.*I reserve the right to have an opinion, the right to change this opinion and the right to be wrong.*Hope that helps. If you find this post useful, please feel free to hit the V V V V V V 'Thanks' button below0
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