Printer wont print black ink - help please

alison74

Just re installed my Epson Stylus DX4000 printer onto my computer (XP) but it wont print black ink. It shows that the ink cartridge is full in properties but wont print the black, I am very confused as to why it's doing it

Anyone any ideas - thanks in advance

Farway

Have you tried "head cleaning"

Under Preferences then maintenance I think

alison74

Yes, I have done that and nozzle checks etc

DwainDibley

Which driver are you using? Is it from the supplied CD? It might be worth going to Epson's website and downloading the latest driver and trying that to see if it makes any difference. I don't know if this can happen or not but it could be a recent Windows update has meant your current driver doesn't work properly or there's some sort of conflict maybe?

deanos

Could be the printhead has dried up, not sure you can take it out to clean it, on Canons you just lift a lever and they pop out and you run under a warm tap to ckear any blockage, thats what i do with mine from time to time and it sorts out the problem

alison74

I installed it from the epson website, not the cd and it doesnt look like I can take the print head out to clean. It's printing the others colours fine, just no black ink.

Anyone ??

deanos

try a new black ink cart, or cleaning the head somehow

alison74

Have done that, still no black ink

deanos

Probably a blocked head i would try a cleaning cart to clear it if it dosent come out

alison74

When you say a blocked head, do you mean taking the ink cartridge out and cleaning the actual bit where the ink comes out ??

savemoney

Try this

http://www.ssclg.com/epsone.shtml

Set up for the right printer and select headcleaning the inks for black or both