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Talkmobile Problems

Hi, I am on talkmobile network, my phone is nokia 6500 slide, The problem is I can't recieve pictures, There is nothing wrong with the phone, seems to be a network issue

Has anyone else got the same problem

regards

Comments

  • Cavey
    Cavey Posts: 299 Forumite
    Two possibilities -

    1) Settings are wrong on the phone, and/or
    2) The network doesn't recognise the handset, so has not enabled all the features.

    Which phone company/supplier are you using? Contract or PAYG? Is it an unlocked phone? Second hand? Did it come with the SIM card?
    *I reserve the right to have an opinion, the right to change this opinion and the right to be wrong.*
    Hope that helps. If you find this post useful, please feel free to hit the V V V V V V 'Thanks' button below
  • Thanks for your reply.

    The phone is new 2nd new phone in 2 weeks

    The settings are correct

    Its an factory unlocked phone, thing is if I put an orange sim in it, it works

    but not talkmobile

    Tried 2 different talkmobile simms same result

    Can send myself picture

    But not recieve pictures from others
  • philnicandamy
    philnicandamy Posts: 15,685 Forumite
    10,000 Posts Combo Breaker
    Have you had MMS enabled on the sim ?


    From talkmobiles website http://www.talkmobile.co.uk/help/faqs.html
    To enable your phone to receive and send MMS use the Talkmobile menu on your phone or call Customer Services on 5888 (or 0870 071 5888 from a landline), and we’ll send the settings directly to your phone.
    We all die. The goal isn't to live forever, the goal is to create something that will
  • Yes, and spoke to 5 talkmobile advisors 2 at vodaphone and 2 at nokia
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