Talkmobile Problems

Merlin0911

Hi, I am on talkmobile network, my phone is nokia 6500 slide, The problem is I can't recieve pictures, There is nothing wrong with the phone, seems to be a network issue

Has anyone else got the same problem

regards

Cavey

Two possibilities -

1) Settings are wrong on the phone, and/or
2) The network doesn't recognise the handset, so has not enabled all the features.

Which phone company/supplier are you using? Contract or PAYG? Is it an unlocked phone? Second hand? Did it come with the SIM card?

Merlin0911

Thanks for your reply.

The phone is new 2nd new phone in 2 weeks

The settings are correct

Its an factory unlocked phone, thing is if I put an orange sim in it, it works

but not talkmobile

Tried 2 different talkmobile simms same result

Can send myself picture

But not recieve pictures from others

philnicandamy

Have you had MMS enabled on the sim ?


From talkmobiles website http://www.talkmobile.co.uk/help/faqs.html

To enable your phone to receive and send MMS use the Talkmobile menu on your phone or call Customer Services on 5888 (or 0870 071 5888 from a landline), and we’ll send the settings directly to your phone.

Merlin0911

Yes, and spoke to 5 talkmobile advisors 2 at vodaphone and 2 at nokia