Monument Credit Card

Yargo1

Hello...Yes.. it is not a uk call centre.... no joy in explaining to them..

thanks anyhow...

brighton1boy

The brand monumet was with Barclaycard the company kept all the good credit card customers then made them into barclaycard customers the remainder off the monument card accounts where sold to Compucredt uk ltd.they are still based in Crawley at regus building shaw house crawley just google for address.they used to be in portland building 25 high street crawley. the saffron rd is only a sorting office for monument. all post is then past back to crawley.

jpse

Monument Customer Relations
51 Saffron Road
Liecester
LE18 4US
01293 228702

Refused to give an email address but this is the number to ring to start any PPI reclaim process. Half way through mine and they have offered me half but I'm turning them down to get the full amount back.

TheGenerus1

jpse wrote: »

Monument Customer Relations
51 Saffron Road
Liecester
LE18 4US
01293 228702

Refused to give an email address but this is the number to ring to start any PPI reclaim process. Half way through mine and they have offered me half but I'm turning them down to get the full amount back.

How did you get the ball rolling with the PPI claim?
Do you still have an active monument account?
What did your letter to them contain?

I have a monument account since 2003 and am still paying and receiving regular statements. I would like to claim the payment break plan back and am not sure how to start making a claim.

Isn't it Raphaels Bank PLC that now own Monument?

Thanks

blainelee

It's a good idea upgrade to a Barclaycard,I think.

pheonixrising21

Systemaddict wrote: »

Tel: 0870 333 5487
Lost or Stolen: 0800 015 4753

Address:

Customer Service
P.O.Box 6476
Nottingham
NN4 1ZN

This address is wrong.... NN4 is not a Nottingham postcode. NG 4 maybe?

amagicwandplease

Hi, hope somebody can help me!

I have been on the PPI reclaim wagon for a few weeks after assuming that I didn't have any of this cover, only to be contacted relentlessly about it so checked out some old paperwork and found it all over the place!

I've had a couple of successes already, of which monument is one.

However, the FINAL response from them has offered me 'without admission of liability' full refund of my payments + interest from 2003-7, but the plan was only stopped when I entered a DMP in Sept 11 so they should be refunding me everything I paid until then (plus interest!) right?

The letter is very vague and the notes in with it very contradictory, and it doesn't include an acceptance form either. I've also just tried to call them and obviously got no answer

My query is, is this just them trying it on? or should I just be grateful for the money they've offered me and hope it turns up? If I ring and moan can they withdraw their 'goodwill gesture'?

Apologies for all the questions but Im hoping that one of you good MSE-ers will come along and help me with some experience of this/them!

Thanks in advance!

blackcurrant

Does anyone know how interest is calculated on payment break plans for Monument PBP claims? Offered me £137.64 plus interest of £26.49. After some persuading they sent me a print out showing a period of 24 months where this was paid. I think it's longer as I got a DMP and have since paid off full debt. Credit card showing from 8th June 2005 to 8th May 2007 , paying between £4 and £6 of PBP charges each month.
Thanks for your help.

planteria

"b) keep the card as it provides a cheque with every statment which can be used to transfer funds inti bank account without incurring any handling fee!!!"

interesting feature.

Fruit_and_Nut_Case

planteria wrote: »

"b) keep the card as it provides a cheque with every statment which can be used to transfer funds inti bank account without incurring any handling fee!!!"

interesting feature.

Interesting reply to a post dated 20 November 2004!