Monument Credit Card

I took out one of these cards about 4/5 years ago and have lost the relevant telephone numbers as I wish to to cancel the card.

Does anyone have the relevant Customer Services phone number ?

Thanks
«1

Comments

  • Tel: 0870 333 5487
    Lost or Stolen: 0800 015 4753

    Address:

    Customer Service
    P.O.Box 6476
    Nottingham
    NN4 1ZN
    Regards

    Mark
  • Instead of cancelling your card why not
    (a) try to upgrade to a Barclaycard. Monument is owned by Barclaycard, or
    (b) keep the card as it provides a cheque with every statment which can be used to transfer funds inti bank account without incurring any handling fee!!!
    Regards

    Mark
  • Milarky
    Milarky Posts: 6,356 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Chuck it....

    Freephone alternative: 0800 0560861.... [Always use a free number and never and '0870' or '0845' number]

    I am ready to cancel my Monument card next time they send me another 'interest-free' offer with a cheque charging a fee of 2.5%!

    I have been told by Monument that this fee is 'negotiable'. So I shall only keep my card as long as this fee genuinely is negotiable and they will waive it.

    [As they say 'we shall see']
    .....under construction.... COVID is a [discontinued] scam
  • johnllew
    johnllew Posts: 1,928 Forumite
    Chuck it....
    Might be worth hanging on to. Last June, we had an offer from them of 0% for 10 months on convenience cheques. Even with the 2% handling fee, there's a tidy profit in that.

    Thanks for the tip on the fee being negotiable - will try it next time.
  • Tom_Jones
    Tom_Jones Posts: 1,562 Forumite
    Part of the Furniture 1,000 Posts
    Just an update for you, I rang to cancel the card today and was put through to a lady who deals with cancellations and she offered me a 0 % rate on BT 'z for 12 months and no fee as I was a 'valued and long standing' customer.

    Needless to say I took up the kind offer :D

    Thanks for the advice folks ;)
  • HAVEFAITH
    HAVEFAITH Posts: 557 Forumite
    PPI Party Pooper
    Hi I have been made aware of another 'customer service' address for MONUMENT Credit Card as follows:

    Monument Customer Services
    51 Saffron Road
    Leicester
    LE18 4US

    .... is this correct and does anyone know of an email address for them?
    "onwards & upwards"
  • HAVEFAITH
    HAVEFAITH Posts: 557 Forumite
    PPI Party Pooper
    Contact is Carole O'neill & the tel no is 01293 802 473 ... fax 01293 802 440
    "onwards & upwards"
  • Yargo1
    Yargo1 Posts: 1,047 Forumite
    Debt-free and Proud!
    hello.. the above number is unavailable..does anyone have a email or phone number for the leicester address?
    DEBT FREE - MARCH 2012 - NOW JUST THE MORTGAGE!
    MFW 2012 No.148:£1600 / £450.00
    Mortgage - 102,57.16
  • Yargo1
    Yargo1 Posts: 1,047 Forumite
    Debt-free and Proud!
    Yargo1 wrote: »
    hello.. the above number is unavailable..does anyone have a email or phone number for the leicester address?


    anyone have any info??
    DEBT FREE - MARCH 2012 - NOW JUST THE MORTGAGE!
    MFW 2012 No.148:£1600 / £450.00
    Mortgage - 102,57.16
  • Yargo1 wrote: »
    anyone have any info??
    Have you tried the one on this page?
    Are you for real? - Glass Half Empty??
    :coffee:
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