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WARNING - O2 "free" broadband offer

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I just signed up to O2 mobile broadband as their web site says you get free "home broadband" with the package. Not so. I was told that this only applies on exchanges where O2 has hardware, which according to "samknows" is only around 20%.

I cancelled the contact ASAP.

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So why didn't you check samknows before then! It's no different to Sky, TalkTalk etc.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Woby_Tide
    Woby_Tide Posts: 5,344 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    it also says in fairly big text that if you are outside their network area then you'll get an equivalent £7.50 reduction on their package.

    Choose O2 Mobile Broadband for £20 a month and as a thank you we'll give you the choice of taking either:
    • Free O2 Home Broadband Standard package for your first 12 months; or
    • Save £7.50 (inc. VAT) on O2 Business Broadband Standard package for 12 months.
    If you want to upgrade our Standard package, you can take our Premium or Ultimate packages and receive a £7.50 (inc. VAT) per month discount. Customers living outside of our network area may still be able to get our Broadband Access package and receive a £7.50 (inc. VAT) per month discount.

    just teh usual case of reading the T&C of any offer before assuming it is something it isn't
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