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WARNING - O2 "free" broadband offer

I just signed up to O2 mobile broadband as their web site says you get free "home broadband" with the package. Not so. I was told that this only applies on exchanges where O2 has hardware, which according to "samknows" is only around 20%.

I cancelled the contact ASAP.

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So why didn't you check samknows before then! It's no different to Sky, TalkTalk etc.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Woby_Tide
    Woby_Tide Posts: 5,346 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    it also says in fairly big text that if you are outside their network area then you'll get an equivalent £7.50 reduction on their package.

    Choose O2 Mobile Broadband for £20 a month and as a thank you we'll give you the choice of taking either:
    • Free O2 Home Broadband Standard package for your first 12 months; or
    • Save £7.50 (inc. VAT) on O2 Business Broadband Standard package for 12 months.
    If you want to upgrade our Standard package, you can take our Premium or Ultimate packages and receive a £7.50 (inc. VAT) per month discount. Customers living outside of our network area may still be able to get our Broadband Access package and receive a £7.50 (inc. VAT) per month discount.

    just teh usual case of reading the T&C of any offer before assuming it is something it isn't
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