echeque email from paypal

pinkgem

I've just received this email from ebay:

"Dear (my name)

You've just received an eCheque payment through PayPal.

eCheques can take around nine working days to complete, so don't send the item to your buyer until you've confirmed that the payment has completed.

What is an eCheque?

eCheques are payments from buyers who have added bank details to their PayPal account, but have yet to provide a backup source such as a debit or credit card.

Think of these payments as bank transfers. But because they are processed by PayPal, you and your buyer won't need to share your financial details.

Buyers often don't realise they've paid for an item via eCheque

eCheques often occur because a buyer's backup card has expired. We've sent your buyer an email to let them know that their payment won't complete for around nine working days. It's still a good idea to contact your buyer directly and let them know that you'll be posting the item as soon as the payment completes.

What happens next?

• Contact your buyer and let them know that you've received an eCheque and that you'll be posting the item as soon as the payment completes. Your buyer may be surprised to learn they've paid by eCheque so feel free to explain that this happens often when a card has expired
• Check your PayPal account in around nine working days and confirm that the payment has completed. You can do this by looking for "Completed" under the Status column for the payment you've received
• Post the item to your buyer once you've confirmed that the payment has completed

Happy selling,

PayPal"

I have just logged in to my paypal account and have 2 completed payments and no sign of an echeque.

I don't think it's a spoof as it says my name and there are no links to click on to sign in to anything.

I'm confused. Any ideas why I would be receiving this email but not have an echeque?

frivolous_fay

Is it a badly delayed email for a transaction that happened ages ago?

pinkgem

it's the only explanation i can think of, but the last echeque i had was over 2 weeks ago - 5th August

StaffsSW

There are a lot of people on the eBay boards talking about this - it looks like it is a spoof, even though it has genuine names on it.

http://forums.ebay.co.uk/thread.jspa?threadID=1200238748&start=0

frivolous_fay

stevew8975 wrote: »

There are a lot of people on the eBay boards talking about this - it looks like it is a spoof, even though it has genuine names on it.

http://forums.ebay.co.uk/thread.jspa?threadID=1200238748&start=0

PS board?

Tight_Old_Git

Forward the email to [EMAIL="spoof@paypal.com"]spoof@paypal.com[/EMAIL]. Open a new browser to log in to PayPal, do not use the link on the email. These are spoofs, view the email including headers, it is from PayPal.6hqgzl0mg.fqqk@email.paypal.co.uk

pinkgem wrote: »

it's the only explanation i can think of, but the last echeque i had was over 2 weeks ago - 5th August

bravobeastie

i've had one too but more worryingly i've had a paypal payment leave my account today. Only for £3.80 but i haven't bought anything for that amount and it can't be fees cause i haven't sold anything for months

Nitrous_McBread

I received the same email from Paypal this morning, telling me I had an echeque. When I logged onto Paypal there was no new account activity at all. So I forwarded the email to [EMAIL="spoof@paypal.co.uk"]spoof@paypal.co.uk[/EMAIL]. I heard back from them a short while later saying it had indeed been a spoof email. So I emailed back immediately saying "HOW DID THEY KNOW MY REAL NAME THEN, YOU MUPPETS?!?" (but in more polite language). No reply yet.

The thing is, in every email I've received from Paypal (legitimate ones, I mean) there's always been that little bit which says something like "Paypal will NEVER ask you for your details. You can always tell spoof emails because they will say 'Dear Paypal user' whereas we will always address you by your real name."

There seems to have been a very worrying breach of Paypal's security, and I want answers from them. I'm very concerned, because I move considerable sums of money around using Paypal whilst being aware of their reputation for operating above the law when it comes to disputes. I'm puzzled too, though, 'cos the original email didn't actually ask for my details/password at all - so if it is a phishing email, what exactly is it phishing for?

culpepper

I have the exact same one.
If you point at the contact us etc at the bottom it points to email1.paypal etc which is obviously not a real address for paypal.
I hate that they have my name and email but I guess it wouldn't be that hard to find it out really with all the things that paypal can be used for these days.
I think they are relying on people to click on a link to check it out just as they do with more obvious spoofs.
Mine was forwarded immediately to the spoof@paypal address.
Even the genuine paypal emails dont give you links to click on as far as I can remember.