Clarks have put their prices up by over 15%! Last pair lasted just 6 weeks!!

blue_monkey_2

I just wanted to have a moan about Clarks really really.

6 weeks ago I bought DD some trainers - I was suckered into buying those ones with the toy in the heel - but 6 weeks on and the strap has stretched so much that the velcro tabs do not even meet and the trainer is falling off when she walks. They cost me £26!!

So I went in for a look to see what else they had and I have noticed that the ones I paid £26 for 6 weeks ago have suddenly shot up to £30! Nothing lke cashing in on the parents sending their kids back to school! Disgusted I did not bother and I've bought some cheap ones for £3 in the sale from Woolies as they are only going to get trashed again. If I get 3 weeks out of them it's a saving on the £26 I spent for 6 weeks wear of trainers (of which I would say that she only wore them half the time).

They do not even have a 'basic' trainer anymore, the cheapest ones were £26 and covered in sparkly stuff. Hardly ideal for school!!

Moan over!

3plus1

Last time I bought a pair of shoes that lasted that 'long' (from Dolcis, not Clarks), I managed to get a replacement on the grounds that shoes are mean to last for longer than a month and as such, if they give up the ghost through ordinary wear and tear, they're not really fit for purpose.

Have you tried taking them back? I realise children can be harder on shoes than most adults, but having to buy a new pair of shoes every six weeks is a bit daft.

blue_monkey_2

You know, I sent an email last night after I posted and thought on this. I've had them for about 10 weeks, my daughter has probably worn them for 4 - they started stretching after 2 weeks, I got her to wear them for a few days through the school and over the holiday they've been stuck in the shoe box. Yesterday I made her wear them as it had been raining and I got so sick of stopping every few minutes for her to do them up that I thought 'sod it, she needs new ones for school let's go get some more' and that is when I saw the price increase. Luckily a new woolies had opened so I got some in there i the end.

I went and checked them, they do not have any scuffs, marks, the sole is intact. And so that is when I sent the email, but because I bought them so long ago - even though they did not have any wear - I did not think they could be taken back.

There is not one single scuff mark on them, apart from mud they are intact - that is how much they have been worn in that time.

I'll see what the email says I guess.

olly300

3plus1 wrote: »

Last time I bought a pair of shoes that lasted that 'long' (from Dolcis, not Clarks), I managed to get a replacement on the grounds that shoes are mean to last for longer than a month and as such, if they give up the ghost through ordinary wear and tear, they're not really fit for purpose.

Have you tried taking them back? I realise children can be harder on shoes than most adults, but having to buy a new pair of shoes every six weeks is a bit daft.

I agree it is a poor quality of shoe so take them back.

I also did that with shoes I brought from M&S that lasted 4 wears because the heel cracked. I then brought shoes that where the same style but £5 more expensive from Jones Boot Makers and they lasted a year.

mookie

You are well within your rights to return them, hopefully you still have the receipt. I would forget the email there is not much that can be done via email take the actual shoes to the store and show them, also put your daughter in the shoes whilst you are there so that they can see them flipping off her feet, clarks fit their shoes so even if they cannot find a fault they should ensure the shoes fit well, wrongly fitted shoes from any store that offers this service should be returned. The cost of these shoes is for the quality and fitting with the peace of mind that your childs feet will be comfortable in them.

The only thing I would say, they may be wary of people taking shoes back after 6 weeks as this is how often they recommend to get measured this is to stop people returning outgrown shoes, so make sure that you point out that you have no problem with the size but the quality, if they then agree to exchange I would then insist they re measure her due to the ill fit of the actual pair of shoes returned.

pinkshoes

Just take them back to the shop rather than emailing, and I'm sure they'll replace them free of charge.

It's technically only a vent if they refuse to replace them, as you haven't actually tried yet.

I've taken a pair of Clarks shoes back before and they replaced them without question with no problems whatsoever.

uktim29

pinkshoes wrote: »

It's technically only a vent if they refuse to replace them, as you haven't actually tried yet.

I was thinking this.

gibby

Im sure any good retailer will help you out with another pair.

Our kids dot he same mind & it makes no difference if they are cheap shoes or not.
they can ruin shoes in a week and its not the fault of how they are made but how they are abused.

We dont find Clarks to be good quality anyway & always over priced

G

emmaroids

we have always found clarks to be the best shoe shop for our kids

we try elseware but the never fit properly and dont last long like a clarks shoe, so i guess the few quid more is worth it for the kids comfort??

deanos

Price of everything is going up isnt it.

I would forget about gimmicks and spending £30 on kids shoes and go somewhere cheaper, or maybe a Clarks outlet if one nearby as there are some great bargains we got our daughters school shoes in there last week for £10 a pair.

DCFC79

first of all clarks cant help it if the price goes up,
secondly the shoes with the wheel in them are rubbish, whats wrong with a proper pair of trainers