XPantivirus 2008

vastsarah_2

Hi all,have looked on site for help on this.
And before i take laptop to be sorted which will cost me!
Plus i cant open new windows to down load free anti virus protection.

Any way have a virus called xpantivirus 2008 which wants me to pay to get shot off which im not going to do.duh
I think i have gotten most of it with *safe mode* and *add and remove*.and start run
but the window on the desk top is still there and cant get rid off.
I have been to display but it still wont go.
My protection is norton which didnt get it first time
Any help or ideals please
sarah

Browntoa

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
• The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

vastsarah_2

just comes up as internet explorer cannot display the website
im on second laptop here
i can get on forums on 1 st laptop but not click on any thing else so know that i have internet

Browntoa

try these 3 links

alternate download link 1

alternate download link 2

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

vastsarah_2

thank for you time and all
boxs came up on the 1st and 3rd but says c documents and settings xp temporary internet files content ies99m8yf7l tfinstall 1 .exe is not a vaild win32 application.
if you can understand that!!!!!

Browntoa

you are saving it to the PC and then running it ??

try this alternate bit of software

http://www.superantispyware.com/

the free Blue button

vastsarah_2

have done both ways ,saved it then tried running it plus tried down loading from site
the last one i could get page up but had the internet explorer can not etc
also when i try and get live up dates from norton my computer wont let me say status has failed?

Browntoa

it's probably blocking all access to certain sites


try this first

HostsOFF Batch File: HostsOFF.BAT

just click on and run the file

Browntoa

try this one

http://www.sunbeltsoftware.com/Home-Home-Office/Anti-Spyware/

Browntoa

if not then do this

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

and then see if you can download malwarebytes afterwards

vastsarah_2

sorry can now get the page up
saved it then tried to run
but come on temp files win 32 again
then tried just to run it
but same problem.
do you think i might have firewall or some thing set too high?