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tv remote sensor flashing constantly

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hi guys hope you can help me

i have a 23'' philips lcd tv approx 1 year old, the remote sensor light is going haywire and it wont respond to anything on the remote that i do

its favourite trick is turning the volume up to 99 :eek: have taken remote batteries out and that doesn;t do anything

any suggestions?
things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
BH is my best mate too, its ok :)

I trust BH even if he's from Manchester.. ;)

all your base are belong to us :eek:
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Comments

  • Ephemera
    Ephemera Posts: 1,604 Forumite
    Have you tried pulling the plug on the TV? Might just need re-setting...!
    If you do what you've always done, you'll get what you've always got.



  • yep, unplugged it and it did it even more

    no other remotes nearby, am sat on an office chair as it is not in front room
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • i cant, its wall mounted
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • i only have an office chair, its on wheels, therefore standing on it = bad idea mate
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • Ephemera
    Ephemera Posts: 1,604 Forumite
    Can you give me the model number... might be able to find some info. Other than that, under the Sale of Goods Act you are entitled to ask the shop that sold it to you to repair or replace the item...you are entitled to the goods lasting a reasonable length of time, and this can be beyond the year's guarantee.
    If you do what you've always done, you'll get what you've always got.



  • Philips 23PF5321

    i think, bought a year ago at richer sounds, with 5 year warranty
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
  • globalds
    globalds Posts: 9,431 Forumite
    It is probably one of the rubber buttons stuck in.
    Try holding it button side down and tapping it on your knee .
  • Garetha
    Garetha Posts: 981 Forumite
    Is the sun or a spotlight shining directly on the sensor?
  • Ephemera
    Ephemera Posts: 1,604 Forumite
    Hmmm, can't find much in a search, if you've reset the power then apart from just double checking all the connections and new batteries in your remote then it's back to the retailer!

    You would be best off pushing for a replacement unit if you can - once it has been repaired you may have a fight on your hands getting a replacement if the repair does not last.

    Best of luck! Oh, and your contract is with Richer Sounds - as you paid THEM your hard-earned - if they try to fob you off by trying to get you to do the legwork to get a replacement or repair then they are pulling a fast one!
    If you do what you've always done, you'll get what you've always got.



  • Garetha wrote: »
    Is the sun or a spotlight shining directly on the sensor?
    nope, it happens randomly both at night and in the day

    i have left the remote with the battery taken out for about half an hour, kept on for a few minutes and then went ok
    things arent the way they were before, you wouldnt even recognise me anymore- not that you knew me back then ;)
    BH is my best mate too, its ok :)

    I trust BH even if he's from Manchester.. ;)

    all your base are belong to us :eek:
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