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New freephone number for Sky

If you have to phone Sky ring them on this new freephone number 0800 731 6965.Use this number and DO NOT phone them on the 0870 number.This is a FREEphone number,the kind we all like to see.

Here it is again...........0800 731 6965 :j


Kenny

The disney one no longer works (0800 279 3366)
sometimes you're the pigeon, sometimes you're the statue!

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Comments

  • If you need to contact Sky by e-mail these are the addresses to write to


    [email="AllCustomerCareEscalation@bskyb.com"]AllCustomerCareEscalation@bskyb.com[/email]

    or there is another two e-mail address which also goes to the same department

    [email="brian.sullivan@bskyb.com"]brian.sullivan@bskyb.com[/email] and [email="james.murdoch@bskyb.com"]james.murdoch@bskyb.com[/email]


    If you have got a complaint with sky these three e-mail addresses all go straight to the department that can get your problems sorted.
    sometimes you're the pigeon, sometimes you're the statue!

  • popapapa
    popapapa Posts: 114 Forumite
    Thank you for this !

    Just what I needed.
    -esse quam videri-
  • I posted this a couple of weeks ago and I'm very sorry for bumping it up,but some moneysavers are still paying to call sky.Please save your pennies and call them on 0800 731 6965.You will get the same response as on the 0870 number (your call will be answers in xx minutes)but hold on as in my experiences they have answered in a lot less time than the recorded message states and usually in just a few minutes.
    Hope this helps
    Edna

    This number is not listed on www.saynoto0870.com
    sometimes you're the pigeon, sometimes you're the statue!

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    This number is not listed on www.saynoto0870.com
    Yes it is....twice.:)

    http://www.saynoto0870.com/unchecked.php
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Sorry Premier:( I done a quick search through the home page and they had still got the old disney one listed.This list of ALL 0870 numbers you posted is a great find.
    sometimes you're the pigeon, sometimes you're the statue!

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    No problems :)

    I should add that the link I provided is the list on unconfirmed numbers.
    That's not to suggest the number you gave does not work, just that when people submit numbers to saynoto0870, it first gets added to the unconfirmed list until it is checked out by saynoto0870.

    However, as good as the guys at saynoto0870 are, they are a bit slow sometimes getting the submitted numbers confirmed; probably due to the huge number submitted.

    I have usually found the numbers on the unconfirmed list work, if I can't find a suitable number on the normal list, hence the link, although the unconfirmed page can take a while to load because of its size.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A good time to ring this number is 6pm on Sunday evening. I tried this morning and gave up after 20 minutes. Tried at around 6pm and got through within minutes.
  • echo
    echo Posts: 1,728 Forumite
    i tried 2 ring around 5.20 and i waited 20 mins but didn't get thru.sure i read on their site that CS shuts @ 6 @ a weekend.nebody no?
  • nikkif_3
    nikkif_3 Posts: 132 Forumite
    Thanks for the freephone number edna! it was really useful! I thought Sky answered a lot quicker as it was them paying not us! :rotfl: :j :T
  • Wow!!!!!!!!!!!!You must of liked that one nikkif:j Thanked three times and big big letters.:rotfl: :A :beer: :dance: :wave:
    sometimes you're the pigeon, sometimes you're the statue!

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