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Cancelling sky tv package?
hollydays
Posts: 19,812 Forumite
sorry if this s the wrong place to post.Someone I know signed up to a sky hd package in the street,but thier circumstances have now changed. Does anyone know how long they have to cancel?
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Comments
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1 month I think. Bare in mind if they took Sky BB too then they will lose that as well if they fully cancel the TV side.0
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They dont have bb too.
They signed up exactly a week ago and have seen they have been debited for the box and installation.(its not been installed yet as they are not in the property yet)0 -
Best bet is to call cancellations, if its not installed yet they should be ok.0
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Thanks,will tell him that today.Am a bit concerned about what I have heard about their customer service,so should he send the cancellation recorded delivery too?0
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Call them and check where he stands, once he knows that a recorded delivery letter is always a good start.0
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