pc died????

yummymummyoftwo

yesturday my pc crashed and now the screen is black saying something like system32/sync i cant remember the rest is missing or corrupt,it will not load any further and f8 does nothing at all and the rescue f10 for iqon pcs doesnt work either just saying is missing or corrupt please enter the windows xp disc
is it dead as i havent got the disc?????
also another question i have is my parents have a vista back up disc would i be able to put that in a windows xp pc?
or is it time to throw away?
thanks in advance

tom555tom

you need to reboot with original disc. the vista disc wont work.

you need the xp disc

if you dont have it take it to pc world they fix for a fee

Donnie

Don't take it to PC World. :eek: What a useless comment. Apart from anything else, this is a moneysaving website. tom555tom should be banned. :rolleyes:


yummymummyoftwo, is there a Certificate of Authentication sticker somewhere on the PC?

If so, to which version of Operating System does it refer? Home, Media Centre or Pro?

Was the PC supplied with an XP Disc?

Have you attempted to contact iQon? http://www.iqon.ie/index.jsp

There are various options for retrieving your files and re-installing Windows if necessary, though I would try the manufacturer first to prevent driver issues. Hopefully they can supply you with a bootable disc.

vyseyboy

yummymummyoftwo wrote: »

yesturday my pc crashed and now the screen is black saying something like system32/sync i cant remember the rest is missing or corrupt,it will not load any further and f8 does nothing at all and the rescue f10 for iqon pcs doesnt work either just saying is missing or corrupt please enter the windows xp disc
is it dead as i havent got the disc?????
also another question i have is my parents have a vista back up disc would i be able to put that in a windows xp pc?
or is it time to throw away?
thanks in advance

Whatever you do, don't throw away!

At the very very worst, you can borrow an xp disc and do a complete re-install with the product code that should be on the sticker on the PC's case somewhere.

Less severe options are - boot into an XP cd of the same version you have installed, and run chkdsk /r from the recovery console. Instructions here:

http://pirules3.14.googlepages.com/recovery_console_chkdsk

This usually sorts out errors like this. You need to know how to boot into a CD instead of windows though.

Ultimately, the first step is borrowing an XP CD of the same version as you have installed (i.e. home, pro, or media centre.)

yummymummyoftwo

update

still no joy contacting iqon through email about the discs:mad:
i was hoping to fix it so my brother can have it,as my lovely oh has bought me a laptop!
lesson learned as soon as we turned it on we did a rescue disc,were now on vista and its so much better
hooray i have missed my computer soooooo much!

PeteHerts

Most systems now allow you to burn recovery disc(s) so I suggest you do that just incase your laptop has a failure in the future.

[Deleted User]

Hi,

yummymummyoftwo wrote: »

update

still no joy contacting iqon through email about the discs:mad:

is IQon still in business, I was going to buy a machine from BigPockets, good

price, did a bit of searching on IQon, and found this article.

yummymummyoftwo

thanks but ive already done the recovery disc for this laptop im not taking the risk!

Donnie

Is there a Certificate of Authentication sticker somewhere on the PC?

If so, to which version of Operating System does it refer? Home, or Pro?

Is there important information that you'd like to retrieve?

Have you a short attention span?

Try to answer the questions.

C_Ronaldo

Donnie wrote: »

Is there a Certificate of Authentication sticker somewhere on the PC?

If so, to which version of Operating System does it refer? Home, or Pro?

Is there important information that you'd like to retrieve?

Have you a short attention span?

Try to answer the questions.

I think the OP has sorted it

Donnie

I don't think so.

I think she's just happy with her new laptop, so her attention has been drawn from the PC.