ac adaptor not recognised

emweaver

when i connect my laptop to the mains it doesnt recognised ive plugged in the adaptor until i twist it around then i got a message to say ac adaptor can not be determined and that my battery wont charge.

does anyone know what could be wrong? dont want to buy a new adaptor incase its not that as this ones only baout 8 mths old

espresso

emweaver wrote: »

when i connect my laptop to the mains it doesnt recognised ive plugged in the adaptor until i twist it around then i got a message to say ac adaptor can not be determined and that my battery wont charge.

does anyone know what could be wrong? dont want to buy a new adaptor incase its not that as this ones only baout 8 mths old

It sounds like you have pulled on the power lead and the socket does not now have a good connection to the motherboard. Therefore unlikely that a new PSU would fix this.

debsy42

espresso wrote: »

It sounds like you have pulled on the power lead and the socket does not now have a good connection to the motherboard. Therefore unlikely that a new PSU would fix this.

I had exactly the same problem and it was as you've said, I'd stood on it :rolleyes:

I picked a PSU up on Ebay for about £10

emweaver

espresso wrote: »

It sounds like you have pulled on the power lead and the socket does not now have a good connection to the motherboard. Therefore unlikely that a new PSU would fix this.

Its likely I stepped on it. what do i need to buy / do to resolve it?

emweaver

debsy42 wrote: »

I had exactly the same problem and it was as you've said, I'd stood on it :rolleyes:

I picked a PSU up on Ebay for about £10

Did it solve the problem?

espresso

emweaver wrote: »

Prob is i stepped on it. what do i need to buy / do to resolve it?

If the socket that you plug the power supply lead into is loose, then a new power supply will make no difference. Easy for a real engineer to fix but the problem is finding someone who can/will do it for you for a reasonable price.

debsy42

emweaver wrote: »

Did it solve the problem?

Yep, it was just the PSU that was broken not anything in the laptop itself. I had a few little wires sticking out of the connection that plugs into the laptop so I knew it was about to go to PSU heaven :rolleyes:

emweaver

ive got no cables sticking out it all looks fine

emweaver

have just tried the charge on my old laptop and its not charging that either so must be the charger?


so i fiddled with it in my laptop and about 20% of the time it will charge so i dont know now

culpepper

I would take the power supply thing into maplins or somewhere similar and ask if they could put a multimeter on it just so you can see if you need to get a replacement or not. If you explain the problem, they might help as they sell power supplies themselves.

emweaver

ive no idea what maplins is dont have on here, but i assume theyre either a electrical or pc retailer. either way have neither i can get to as i live in the sticks lol