Verified by Visa may block your card if you don't opt in

antuk

Inactive wrote: »

It still needs at least 3 passwords, it doesn't make any difference who owns/runs it.

So you would be happier if anyone that gets hold of your card for long enough to copy down the number and security code can carry out CNP transactions on your card (and they dont need your address, the payment machines will still authorise the transaction without it)

olly300

clio wrote: »

But it is a good idea it only takes 2 minutes to enrol and it does protect the card user.

No it protects the bank.

If I use a password or PIN that you can easily guess then it's my fault if the fraud then occurs.

Worse still, in some cases resetting the password is all too easy. Fraudsters know this and go after these credentials which, once obtained, make it harder for consumers to deny responsibility for a fraudulent transaction. Phishing scams posing as Verified by Visa sites have sprung up targeting these login credentials. "We like to support anything that aims to cut plastic fraud but Verified by Visa is flawed. MasterCard SecureCode works in much the same way and is no better," Goodwill added.

I have lots of PINs, usernames and passwords to remember.

I don't remember them all so every time I need to use a card that I don't regularly use for transactions I have to go through the whole thing of getting the password or PIN for that card. Some card providers have put in procedures for this so it only takes an hour or two there as others means it can take 7 days.

Inactive

antuk wrote: »

So you would be happier if anyone that gets hold of your card for long enough to copy down the number and security code can carry out CNP transactions on your card (and they dont need your address, the payment machines will still authorise the transaction without it)

So much for the so called security code.. I am not really interested in the problems that the banks have bought on to themselves, I just want a safe system without all of this hassle, it took me 20 minutes on a chargeable 0845 number to reset my password this week, I really cannot be bothered with all of that.

Back to normal shops with cash if this rubbish carries on.:mad:

chuckley

i *think* ive done this already when i renewed my oyster card... i couldnt remember the password even if u paid me tho!

clio

olly300 wrote: »

No it protects the bank.


All i know and i am happy with is it,s my card to use and i,m doing all i can to stop the money going out of my account and then having the hassle to go about getting it back.

Free_At_Last_2

I tried to make an online purchase earlier on in the week, the VBV box popped up and my password was rejected, It was because I had forgotten it was case sensitive, there was no prompt for this, all my passwords are lower case but I remember having to use some mixed case in this one, so I tried to create a new password.
Error messages came up saying I was putting incorrect details in, I know my date of birth, and I can read the numbers on the card but it wasn't having it and I was blocked. It referred me to my cards helpline.
To get on the helpline I had to input the card number, expiry date, security number and my date of birth, I can not get this wrong but it was not being accepted. (All of this on an 0845 number too). After a few knockbacks a live person answered. They said the problem was that they had just sent me a new card so the expiry date I was putting in was wrong, my card has 6 weeks still to go. Up to now I have still not received a new card and the reponse I am getting to asking why this has happened is like talking to a brick wall. They are making no efforts to sort it and now say I should receive my new card by 01/10/08.
The purchase I am trying to make is at a reduced price (by £300) and if this is not sorted soon I may lose out on this offer.
Would this have still happened if there was no Verified by Visa it appears that that is what is blocking my card. :mad:

normanmark

Free_At_Last wrote: »

Would this have still happened if there was no Verified by Visa it appears that that is what is blocking my card. :mad:

Yes, as the expiry date on the new card would have been different to what you was entering on the online order form.

James

antuk wrote: »

So you would be happier if anyone that gets hold of your card for long enough to copy down the number and security code can carry out CNP transactions on your card (and they dont need your address, the payment machines will still authorise the transaction without it)

With the above scenario you wouldn't be liable. But how about this.

Goods are ordered from an online retailer using VbV.

You notice an unusual transaction (the VbV one above).

The retailer and carrier claim the goods have be delivered.

Who is liable for the loss?

Could this end up something like the PIN situation? Card Issuers claiming you must have divulged your password to someone?


CNP Card use:

Theft of goods ordered via CNP means takes place at point of delivery, and this is the best place to deter this type of crime.

If your card details are used for the fraudulent transfer of funds into a spoof site like the recent Zavvi fiasco, then this is a matter for Visa/MasterCard etc. Banks really should know their customers. i.e. who they allow to use their logo to take payments.

normanmark

James wrote: »

Card Issuers claiming you must have divulged your password to someone?

How else could it happen? Trojan virus on the computer taking the keystrokes?

Glitzkiss

I find the Mastercard SecureCode procedure a joke tbh. I registered my Capital One card when I first got a prompt to. I used a code I would have no problem remembering (and no not a code already in use) and yet it has been routinely rejected whenever I have been asked to verify my number. Although it may be a case-sensitive problem as Free At Last mentioned. I have a vague memory that the site was insistent that at least one letter was uppercase. But as only a couple of sites I use infrequently have asked for the code I've never bothered to try and sort it out.

The problem is when I cannot complete my SecureCode I try to go back and change the payment to another card. Everytime I do this the transaction is accepted on my Cap One card as soon as I press cancel :eek:

As I said, I find it a bit of a joke :mad: