How to top-up Vodafone?

dchurch24

Hi,

I have just bought a 6630 on PAYG, and want to top-up.

Easy, you would think.

I want to pay on my credit card, as I have just lost my debit card today (and need the credit on the phone to phone the bank and tell them of the loss).
I phone the 2345 number, but it will only accept payment with a registered card number.
So I phone 191 to register a card number, but am told I don't have enough credit to phone them! I KNOW!! THAT'S WHY I'M PHONING!!!!!

I went to Vodofone's web-site and am told that they already have information about the number I have entered (my new number). It then asks me for the password - I have never set a password up for this, so far as I can remember - so I try the three most likely passwords that I use and promptly get locked out.

How do you do this with Vodafone?

Am I being stupid, or is it really this difficult to give Vodafone money?

It's driving me up the wall.

pricefighter

Phone them from a landline on 01635 33251.Choose Opt 1 then Opt 1 again and follow prompts.They should be able to sort it for you.

dchurch24

Cheers for that - got it sorted now.

What a nightmare though!!