Boomerang tag, key cover.

tracywoods

Does anyone have one of these and if so are they any good?

In the event of needing to call them out for lost or broken keys etc. do they already have an arrangement in place where they pay the locksmith or would I be expect to pay for it then reclaim?

If they are pay and claim then could anyone please recommend any companies offering this type cover but not on a pay and claim basis or are there any comparison sites which cover this type of insurance?

Thanks.

hnisc

How do you get one I tried the website and I saw nothing there?

Abbafan1972

Hi there. Just did a search for this, as I have received one of these tags in the post yesterday and not sure why because I haven't requested one.

On the letter it says it's been sent on behalf of Vantage Insurance, but we don't have insurance with them.

grb55

Abbafan1972 wrote: »

Hi there. Just did a search for this, as I have received one of these tags in the post yesterday and not sure why because I haven't requested one.

On the letter it says it's been sent on behalf of Vantage Insurance, but we don't have insurance with them.

I have just got one as well says its registerd to my car and ready to use, only thing is i dont know where its from.:eek:

tattyjacket

We actually found a set of keys with a Boomerang tag the other day.

We phoned the company....and well, to cut a long story short, this was not a good experience.
They sent a letter saying that to collect the £10 reward, we would have to give them our bank details, sort code, account number and address.
Is this O.K.?

adamc260

I had cover with boomerang for 2 years, never had to claim but the cover itself seems ok... can't comment on claims experience though!

Found this information online though:

Key Cover operated by Boomerang Tag

Recovers your lost or stolen keys.
Assists you to get home safely.>
Protects you and your keys.
The Boomerang-Tag has been specially designed to look after you in the event that your keys and lost, stolen or broken. We are with you 24 hours a day, 365 days a year and we know how to help.
24 Hour Emergency Line: 0871 2301213
How does the Boomerang-Tag work?

• The Boomerang-Tag is a high quality key fob with a unique reference number and the offer of a £10 reward to the finder if your keys are lost.
• Simply attach the fob to your keys and return the completed registration slip to us.

What is covered?

• All the keys attached to the fob are covered, for example keys to your car, home, office or caravan.
• You have up to £1,500 worth of cover per annum.
• You will be covered for locksmith charges, replacement locks and keys, reprogramming immobilisers, infrared handsets and alarms when lost stolen or broken.
• You are also covered for the cost of onward transport and a hire car if you are stranded or your car is unusable as a result of lost, stolen or broken keys.
• You will not be asked to pay an excess as is common with many insurance policies.
• Your No-Claims Bonus on your other insurance policies will not be affected if you make a claim.
• There is no limit on the number of claims you may make.

What happens if my keys are lost, stolen or broken?

• Simply telephone us on our 24 hour Emergency Helpline - 0871 2301213 and be prepared to quote us your reference number. You will find this on the enclosed card which we suggest you keep with you. We will help you find alternative transport, arrange assistance from a qualified local locksmith and arrange safe return of your keys if they are recovered.
• There is a 90% likelihood that your lost keys will be recovered and that we will be able to return them to you. We will make sure your identity remains confidential at all times.
• You can rest assured that our nationwide network of locksmiths are all approved and highly qualified.

The Benefits

• £1,500 annual cover for locksmiths charges, new locks and keys, car hire and onward transport costs.
• Up to 3 days car hire if you are stranded or your car is unusable as a result of lost, stolen or broken keys.
• 24 hour, 365 days a year Emergency Helpline.
• £10 reward payable to the finder of your keys.
• Any key attached to the fob is covered.
• There is NO excess payable.
• You can make a claim without losing your No-Claims Bonus on other policies.

Important Information

• Keys are only covered if attached to the Boomerang-Tag key fob.
• The total claims in any one year may not exceed £1,500.
• All receipts should be retained and attached to the claims form.
• Keys will not be considered irrecoverable until lost for at least five days.
• Keys attached to the fob must have been lost, stolen or broken by the Policy Holder or by a member of the Policy Holder's family living at the same address.
• In order to replace locks, the Policy Holder will need to prove that the lost, stolen or broken keys relate to the relevant premises or vehicle and that there are no duplicate keys available.
• The Policy Holder must notify Boomerang-Tag of loss or theft.
• Consent must first be obtained from Boomerang-Tag for car hire. The car may not be in excess of 1600cc.
• Locks damaged prior to the loss or theft of keys will not be covered.
• Replacement locks shall not be of a higher standard than those replaced.
• A maximum of £50 will be paid per incident where keys are locked inside property or where a key breaks in a lock.
• A full copy of the Terms and Conditions relating to this Policy are available from Boomerang-Tag Ltd.

SEANbh

I had key insurance with this company so when i lost my keys i emailed them through there own contact page as i didnt wish to pay 0870 rates. When i did not get a reply i emailed again and again only when my policy had run out did the finally reply telling me they had no record of any previous emails .I no regret not calling , but if you use a companies own conatct page you expect it to work.

nutternet

I lost my tag from my key ring, after calling them some weeks ago I still have not received my replacement tag. called them today again, very bad experience with them I will not be renewing my policy next year.

thenudeone

tattyjacket wrote: »

We actually found a set of keys with a Boomerang tag the other day.

We phoned the company....and well, to cut a long story short, this was not a good experience.
They sent a letter saying that to collect the £10 reward, we would have to give them our bank details, sort code, account number and address.
Is this O.K.?

I've no idea, but you if you were worried, you could give them details of an unused current account with nothing in it or details of a savings-only account which does not allow direct debits.

Your sort code and account number are on every cheque, so they're not exactly secret.

ihateboomerangtag

I had cover with boomerang, and never want to have dealings with them again. I told them i had lost my keys, and the last time i saw them i was checking in my boot. They said that the keys may be in the boot so my cover only covered £50. I got a friend to open the boot for me, the keys were not there so i called them back. The said cos he wasn't a registered locksmith that my claim was invalid and they would not pay for new keys. This is the second claim in one year they rejected. In my opinion they will do anything to avoid paying out. Why would anyone pay money to an insurance company that wont pay out. :mad:

shncrn

I've had this cover free as part of my house insurance for the past 2 years. When my central locking key for my car cracked open I phoned them up and they reimbursed the £150 it cost to get a new one, no hassles whatsoever. I've just changed my insurance to a new company and want this key cover back but don't think I can get it as a stand alone policy