Magazine offers - DISCUSSION THREAD ONLY

princessmoneysaver

I'm still waiting for pyrex, anyone else waiting?

littlewren

princessmoneysaver wrote: »

I'm still waiting for pyrex, anyone else waiting?

I got mine last Saturday. Send them an e-mail to see if they've actually dispatched it, they're pretty good at replying quickly.

princessmoneysaver

I took my subscription out on the 6th February & have got the first issue - when did everyone else take the offer out so I know if I should leave it a little longer. Thanks

cazarol

littlewren wrote: »

I got mine last Saturday. Send them an e-mail to see if they've actually dispatched it, they're pretty good at replying quickly.

Do you have the email address please

Wolfhound

wdah wrote: »

I've just received a couple of Body Shop items as a (pretty poor) substitute for the Cosmo Charles Worthington hair care set, if that's any help.

I got that too, the skin serum is £24 and the eye cream is £18
on the website .

alliey

I also revived my Pyrex items on last Saturday :T::j

lisyloo

I received my pyrex but at my billing address not my delivery address.
Glad to have the gift but a real pain that it's gone to the wrong address.
Have emailed them, but not much they can do about it now.

princessmoneysaver

Email reply from them says to allow 28 working days since order which was 06/02

wdah

Wolfhound wrote: »

I got that too, the skin serum is £24 and the eye cream is £18
on the website .

I just really wanted the other gift, and don't have much use for this . It was good of them to send something else rather than just saying 'tough' though, these limited offers are always a gamble.

Interestingly, I'd chased it up again earlier in the week as the 28 working days had passed, and they replied (on the day the replacement arrived) saying:

"Unfortunately there is currently a delay on the stock being received into our warehouse, however, we do aim for this to reach you within the next 28 working days. I can assure you once stock arrives this will be despatched as a priority."

So I'm not sure how much use Hearst's customer services are at knowing what's actually going on with gifts.

Wolfhound

wdah wrote: »

I just really wanted the other gift, and don't have much use for this . It was good of them to send something else rather than just saying 'tough' though, these limited offers are always a gamble.

Interestingly, I'd chased it up again earlier in the week as the 28 working days had passed, and they replied (on the day the replacement arrived) saying:

"Unfortunately there is currently a delay on the stock being received into our warehouse, however, we do aim for this to reach you within the next 28 working days. I can assure you once stock arrives this will be despatched as a priority."

So I'm not sure how much use Hearst's customer services are at knowing what's actually going on with gifts.

You might be lucky then and get both