How long does post take from America?

masonic

mumof3 wrote:

One of the buyers has responded to the dispute saying that she did post the money order, although she has no proof of postage. So where do I go from here, as it still hasn't arrived??

Well if you close the dispute, you can't start it up again. Either you trust her and risk not being able to claim fees back (and let her get away without a strike) if it doesn't turn up, or you leave the dispute open and risk getting her an unfair strike. Helpful, aren't I?

soolin

Got it in one masonic and I'm going to be about as helpful as that as well....

As you say either way someone is going to lose out which is a shame. This is also the reason why i refuse to accept any form of cash/uncrossed postal orders etc in the post. I have sold a few sci fi things to students and they mainly used to pay in postal orders or cash and several lots went astray. I used to feel sorry for them when they sounded really genuine and send the goods anyway and take the loss, but then decided it was getting silly, so I only take payments now that the buyer can control, like cheques which can be stopped if they don't arrive.

I don't know anything about money orders, is it possible they can be stopped like a cheque?

Otherwise unfortunately, as you have said to the OP they must now decide whether to take the loss themselves, or let the buyer take the loss. Since, if I recall correctly the buyer paid by a method the seller didn't actually accept, I think I would probably email the buyer and just say the payment hasn't arrived so the item will be relisted. However, if the payment does arrive before the new auction gets a bid then just cancel the new auction and send the item. This might mean a neg, but I can't see any other way round it unless the money order can be stopped in any way.

Soo